Ambreen Zeeshan
Dubai
Summary of Career
1. Provide quality assurance oversight throughout entire logistics process from point of origin to destination
2. Review transportation cost freight rates to stay within the budget
3. Arrange transportation, schedule staff, and orchestrate deliveries to meet customer demand with little to no delay.
4. Review work orders, offered input and take approval regading client contract negotiation.
5. Interfaced with customers officials manage and resolve tariff related issues.
6. Receives products and coordinates delivery.Prepares loads for shipment & ensure to deliver on timely basis.
7. Responsible for ensuring that all students fully comprehended the taught curriculum and provided support to students who required extra guidance.
8. Worked closely with the other teachers to ensure all avenues of the curriculum are met and delivered lessons the students
9. Met parents and school governors; maintain discipline in the classroom; methodically provide resources for lessons; simplify lesson plans in line with curriculum objectives and assist students to prepare for examinations in a student school Assess and look after 150+ students’ progress throughout the term and work closely with other staff to efficiently plan and coordinate work.
10. Provide informative presentations to students regarding different areas of studies and ensure that all students fully comprehend all aspectsTrained four new English teachers, emphasizing the importance of classroom control.
Experience as CSE & Logistics Coordinator
Shell Logistics
01 January 2019
31 October 2021
• Provide quality assurance oversight throughout entire logistics process from point of origin to destination
• Review transportation cost freight rates to stay within the budget
• Arrange transportation, schedule staff, and orchestrate deliveries to meet customer demand with little to no delay.
• Review work orders, offered input and take approval regading client contract negotiation.
• Interfaced with customers officials manage and resolve tariff related issues.
• Receives products and coordinates delivery.Prepares loads for shipment & ensure to deliver on timely basis.
Experience as Customer Service Executive
PRESTIGE GLOBAL Co., PTE Ltd
01 February 2019
31 December 2018
• Managing a team of representatives offering customer support
• Generate sales leads according to the customer’s demand.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Giving the right pitch to the potential customers, so they end up buying the product or availing the services.
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Possessing excellent product knowledge to enhance customer support.
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers
Experience as Teaching & Administration
DESTINATION PUBLIC SCHOOL
01 April 2014
31 January 2016
• Responsible for ensuring that all students fully comprehended the taught curriculum and provided support to students who required extra guidance.
• Worked closely with the other teachers to ensure all avenues of the curriculum are met and delivered lessons the students
• Adopted distinctive teaching methodologies, documented all lessons, organized healthy group discussions, and mentored troubled secondary students.
• Met parents and school governors; maintain discipline in the classroom; methodically provide resources for lessons; simplify lesson plans in line with curriculum objectives and assist students to prepare for examinations in a student school Assess and look after 150+ students’ progress throughout the term and work closely with other staff to efficiently plan and coordinate work.
• Provide informative presentations to students regarding different areas of studies and ensure that all students fully comprehend all aspectsTrained four new English teachers, emphasizing the importance of classroom control.
• Administered quarterly tests and used the grades to improve my own teaching methods.
• Hosted study groups twice per week
Master 24 September 2020
MASTER IN ECONOMICSBachelor 15 May 2012
BACHELOR OF EDUCATIONBachelor 02 June 2010
BACHELOR IN ARTS