Summary of Career

1. • Manage Large Amounts of Incoming Phone Calls.

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2. • Generate Sales Leads.

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3. • Identify and Assess Customers’ Needs to Achieve Satisfaction.

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4. • Build Sustainable Relationships and Trust with Customer Accounts Through Open and Interactive Communication.

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5. • Provide Accurate, Valid and Complete Information About the Product by Using the Right Methods/Tools.

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6. • Handle Customer Complaints, Provide Appropriate.

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7. • Solutions and Alternatives Within the Time Limits.

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8. • Keep Records of Customer Interactions, Process Customer Accounts and File.

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9. • Handling Clients Portfolio.

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10. • Data Entry and Operations.

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