Mudassir Tahir
IT Support
Abu Dhabi
Summary of Career
1. As IT Specialist main duties are to Install, configure, and support local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system.
2. Maintain network hardware and software.
3. Maintaining A.D network of 53 nodes, implemented DHCP, DNS, ADFS, and WAC including account setup and network configuration.
4. Familiarity with remote desktop support applications(Zoho desk, Freshdesk, ITSM, Happyfox).
5. Domain joins, Maintaining Firewall Security, and making File Directory Backups.
6. Manage a little bit of client & server network and services.
7. The ability to think logically. A good memory of how software and operating systems work.
8. Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
9. The ability to work well in a team. Problem-solving skills. A strong customer focus.
10. The ability to prioritize your workload. Attention to detail.
Experience as IT Support Engineer & Trainer
Al Manal Training Center - Abu Dhabi, UAE
12 April 2022
To date
Al Manal Training Institute is one of the finest training institutes now available in Abu Dhabi.
As an independent IT trainer, I work at this institute. I'm a CompTIA N+ Batch instructor. Also providing services as IT Support Engineer. Investigate and settle problems, maintain hardware and software, sort out network and connectivity issues, and provide technical support students in the lab.
Experience as IT Support Engineer
Architectural Consulting Group (ACG) - Abu Dhabi, UAE
27 June 2022
27 July 2022
With over 36 years of experience, Architectural Consulting Group (ACG) has the resources, skills, and knowledge to provide comprehensive architectural and interior design services from conception to completion.
Hired as temporary IT Support Engineer. I am providing services to spot and fix problems, keep up hardware and software, diagnose and troubleshoot network and connectivity issues, install software applications, manage security updates, and provide technical support to employees. Serving 60+ users on the helpdesk and maintaining assets inventory.
Experience as IT Specialist
HBL BANK - Kabirwala, Pakistan
10 March 2020
14 April 2021
As per Asia-money, HBL is the best domestic, corporate, and investment bank in Pakistan.
Pick out and resolve problems, maintain hardware and software, troubleshoot network and connectivity issues, install software applications, manage security updates and provide technical support. Making Backup system servers. Worked on a project as a field engineer and migrated system, servers, and network components from site A to site B in 2 days.
Experience as IT Support Technician
Punjab Group of Colleges - Abdul-Hakeem, Pakistan
31 December 2018
01 March 2020
In Punjab, Pakistan, the Punjab Group of Colleges is one of the oldest and most prestigious educational institutions. A network of computers connects their administrative buildings, their campuses, and even their computer labs.
Within this organization, I was responsible for setting up, developing, and maintaining computer networks. I troubleshoot any problems that may arise for users, including clients, employees, teachers, students, and suppliers. Computer hardware and software problems are fixed.
Experience as Computer Operator and Teacher
Stars Group of School - Sarai Sidhu, Pakistan
01 January 2017
31 January 2019
SGS Sarai Sidhu is a part of a large network of Schools and Colleges in Punjab.
As Computer Operator my obligations were Setting up Computers and other Equipment gadgets, Information Section, Printing and Composing Papers, and Maintaining the comes about and accounts. Moreover, keeping up and working on web entries for school was one of my responsibilities. I was moreover an educator there so I was taking addresses in tall school lessons on their computer-related subjects.
Matric 01 April 2015
Medical,Grade=A+Intermediate 01 April 2017
Intermediate in Computer Science, Grade=A+Master 14 September 2021
BS Computer Science from GCUF.