Anber Naz Rauf
Restaurant Service Manager
Sharjah
Summary of Career
1. Responsible for the daily operation of the restaurant
2. Ensure that employees follow food and safety standards
3. Hire and train the employees
4. Checking the preparation of ingredients required for cooking the dishes
5. Menu planning
6. Oversee the work done by the chefs and kitchen staff
7. Event Management
8. Catering Services
9. Quality Control
10. Monitoring the integration of the kitchen and dining area operations
Efficiently integrated the kitchen & dining area in restaurant to make service time decrease
Increased sales value and volume by changing menus and service processes to gain high levels of customer satisfaction
Saved time and reduced wastage by introducing new methods & processes thus reducing costs
Experience as Academic Coordinator
Parkhouse Grammar School
01 April 2004
31 December 2005
Coordinated various faculty searches and maintained faculty database
Assisted in screening and selecting faculty
Managed orientation, training and relocation for new faculties
Provided support and guidance to academic trainees
Collaborated with faculty to conduct new student workshops
Experience as Marketing Coordinator
Helium Pvt. Ltd.
02 May 2007
31 December 2007
Re-launched “Disprin Max” for Reckitt Benckiser
Designed the new packaging and promotional material for the sales team
Business plan and sales strategy development
Market visits throughout Pakistan
Experience as Brand Manager
Sunkist (California Natural Products)
01 April 2008
30 May 2009
Produced a launch plan for a new brand of mineral water
Identified potential target markets and means to cater them
Strategic analysis of the market and competitors
Annual budgeting and forecasts to promote brand
Frequent market checks across Pakistan to gather market intelligence and analyzing brand success
Experience as Administrator
T.O.Clinic
01 June 2013
30 June 2014
Responsible for the day to day operations of the hospital
Coordinating all the departments so that they function in synergy
Inventory management and budget planning
Developing procedures for quality assurance
Hiring, training and monitoring the staff
Assigning schedules and tasks
Developing plans and strategies to achieve the desired objectives
Experience as Kitchen Supervisor
Khanji Restaurant
01 May 2017
30 June 2018
Checking the preparation of ingredients required for cooking the dishes
Oversee the work done by the chefs and kitchen staff
Ensure food items are aesthetically arranged for service
Ensure best food practices and hygiene of the kitchen
Assisting the chef in developing menus
Communicating all the procedures required for cooking
Experience as Restaurant Service Manager
Khanji Restaurant
02 July 2018
31 January 2020
Responsible for the daily operations of the restaurant
Ensure satisfaction of the customer’s experience
Hire and train the employees
Inspection of the kitchen and dining area
Monitoring the integration of the kitchen and dining area operations
Experience as Business Owner
01 January 2018
31 January 2020
Catering services for offices and event management
Menu and recipe planning
Managing and training the staff
Maintaining the quality of food
Planning and execution of promotional activities, coordination with team
Ensuring hygienic food preparations
Cooking classes
Master 17 July 2008
MBA in Marketing & ManagementOther 14 September 2017
Diploma in Culinary ArtsOther 28 December 2017
HABC Level 2 Award in Food safety in Catering from Highfield QualificationsMatric 28 October 2019
Highfield Level 3 Award in Food Safety in Catering from Highfield Qualifications