Experience as Reservation Supervisor

• Employer

• From

  27 August 2012

• To

  01 February 2014

• Detail

   Taking the reservation of rooms from direct and indirect source.
   Daily, Weekly, Monthly & Quarterly reservation reporting.
   Assistance to reservation manager in making weekly forecast and 3 month forecast report.
   Making corporate client individual reservation as well as group reservation in Opera system.
   Satisfying the customer need and fulfill the requirement as per the availability.
   Upselling and cross selling to clients.
  

Experience as Regional Sales Coordinator

• Employer

• From

  01 February 2014

• To

  15 June 2018

• Detail

   Coordination with corporate clients regarding their events & conference.
   Making proposal, conference and follow up the respond from the clients as well as from the properties.
   Telesales calls to client to get the details of their upcoming plans of events.
   Daily, Weekly, Monthly & Quarterly Sales reporting.
   Follow up with clients through email and telecom.
  

Experience as Cluster Reservation Agent

• Employer

  Rose Hospitality Dubai

• From

  27 June 2018

• To

  28 June 2020

• Detail

   Operating WINHMS Software for the reservation.
   Cluster reservation (Rose Park Hotel & Rose Garden Hotel Apartments)
   Individual reservation. Reconfirmation and backup of reservation via email/calls.
   Prepare Rate quotation, Group quotation.
   Responses to client queries & Prepare Performa invoice
   Inventory controlling and allocation of room.
   Responding to all the queries on extranet of travel agency worldwide.
   Preparing invoice and follow up for payments.