Roohid Khan
Mumbai
Summary of Career
1. An astute & result oriented professional with 5 years of experience in Sales & Purchase operations across industries such as FMCG, Retail & Cellular Telecom trading along with over 5 years of experience in Customer Service and IT Industry.
2. Saved approximately 4.5 Million INR for Aksa Enterprises Limited in the Year 2014-15 by Controlling S&D to Increase profitability.
3. uccessfully launched 6 Retail & Service stores of Airtel and MTN (Contracted under Aksa Enterprises Ltd.) in multiple districts with Launch Sale of Millions.
4. Made all regions (District) EBITDA in positive within span of 2 Years after taking charge at Aksa Enterprises Ltd.
5. Successfully took my company to the best distributor position in the allocated zone as Aksa Enterprises Limited was awarded “Best Distributor” by Airtel (Z) Limited for the FY 2013-14.
6. Built, Developed, Mentored, Coached, Influenced & Motivated teams by creating an environment of trust, teamwork, high energy & performance.
7. Experience in handling multiple geographies & regions (District).
8. I demonstrate an analytical and strategic approach to developing solutions aligned to business goals, objectives and customer requirements in this intensely competitive market.
9. Worked with Aksa Enterprises Limited (Zambia- Central Africa) as a Business Development Manager & an Operations Manager for 4 years and 7 months.
10. Worked with Cognizant Technology Solutions India Private Limited (India) as a Senior Executive SalesForce Administrator for 11 months. AND Worked with Wipro Limited (India) as a Senior Associate / 879 Circuit Designer / Team Coach / Quality Analyst for 4 years and 8 months.
Received Certificate of Excellence and was recognized as the Best Associate twice, also received Pat on the back award once (Cognizant). Was adjudicated Employee of the Quarter four times, Employee of the month twice, Outstanding Employee for the process twice and was Representative of the week several times (Wipro). Earned several appreciations from clients for working on priority queue which was a critical work type (Wipro). Received G4P4 rating for 2 consecutive years in the last two performance appraisal cycles (Wipro). Received Pragati certificates (Wipro): 1. For preparing flow charts & training records for voix circuits which ensures low AHT & good quality. 2. Initiated Pending UTM tracker which has helped improve delivery on UTM completion & avoid escalations, it also helps effective tracking of UTM Tickets, which are priority & can cause Client Dissatisfaction if there is a miss.
Bachelor 20 December 2007
BACHELORS IN SCIENCE (CHEMISTRY)