Muhammad Irfan
Sales, Key Accounts, Contracts & Administration
Abu Dhabi
Summary of Career
1. ? Manage the entire sales cycle from finding new clients to securing a deal.
2. ? Build and maintain strong, long-lasting customer relationships.
3. ? Operate as the lead point of contact for any and all matters specific to customers.
4. ? Conduct initial sales meetings, create proposals and follow up to close deals.
5. ? Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
6. ? Provide professional after-sales support to enhance the customers’ dedication.
7. ? Excellent communication/presentation skills and ability to build relationships
8. ? Negotiate agreements and keep records of sales and data.
9. ? Conduct planning meetings/discussions with all customers, Ensure excellent customer satisfaction levels.
10. ? Maintaining and improving relationships with the client.
Experience as Key Account Manager
MASSAR SOLUTIONS PJSC
03 March 2009
25 November 2019
Over 10 years working experience in different positions in same company like Customer Relationship Office. Administrators & Sales Coordinator.
Experience as Sales Officer / Technical Support Executive
01 August 2004
31 July 2006
? Dealing with the customers.
? Transfer customers from airport to hotels or their destinations.
? Customer and online services.
? Supervise the staff.
? Helping the customer, Making rental agreement, Handling Reservation system.
? Performed the roll of Systems support for all branches.
? Able to upgrade PC by software and also hardware.
? PC Assembling.
? Preparing reports M.I.S. on payments receipts and sales turnover.
Experience as Counter Sales In-charge cum Accountant
01 August 2006
28 February 2009
? Customer service.
? Dealing with the customer and convince them to potential business.
? Receive the order on the phone and deliver goods to them.
? Guide to customers in right way.
? Helping the customers for the product.
? Inventory control and variation.
? Accounts Receivable, Debtors Reconciliation, Banks Reconciliation
? Maintaining accounts on Sage Accounting Package
? Maintain purchase & sales invoices & Maintain bank records and maintain petty cash & Daily sales close and deposit to the bank.
? Payroll & Disbursement & Prepare annual and final settlement.
? Inventory control and variation & Prepare cheques for suppliers.
? Maintain employee records & Filing system.
Intermediate 01 May 1997
ArtsMatric 01 May 1992
Science GroupOther 01 November 1999
Diploma in Computer SciencesBachelor 01 December 2001
BCS Hons.