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Shahwaiz

Relationship Officer
Abu Dhabi

Profile Views 223

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Skills

MS EXCEL MS POWERPOINT MS WORD ORACLE SIEBEL. PIVOT TABLES MARKETING TECHNIQUES DATABASE MANAGEMENT SALES FINANCE PRESENTATION REPORT GENERATION

Experience
7 Years
U.A.E Experience
--
Industry
Banking & Finance
Nationality
Pakistani
Visa status
Employment Visa in UAE
Qualification
Bachelor - BBA MARKETING
Driving License: Yes

Other Matching Titles/Position

Industry Titles

Banking & Finance

Summary of Career

1. Customer Service through calls

2. Datebase Management and report generation for management review.

3. New business development through sales of Retail Banking products.

4. Responsible in handling Corporate Clients of the bank for their Retail Banking requirements.

5. Checking the AFS (Audited Financial Report) and understanding the financial strength of the clients.

6. Develop fact-based presentations and dashboards critical for tracking, and managing the business (periodic sales and operational KPIs)

7. Deliver in depth primary market research, analysis and insights across multiple data sources.

8. Handling the customer complaints and forwarding the information for improvement of services.

9. Explain products or services and prices, and answer questions from customers.

10. Comply with set standards of customer service (e.g. quality of speech, call attendance, emails, handling queues, etc.) to ensure customer confidence, satisfaction and to sustain quality improvement processes.

Work Experience (Employment History)

Experience as Business and Marketing Analytics Executive

Employer

Toplinks Packaging PVT LTD
From

01 March 2012
To

01 November 2012
Detail

* Develop fact-based presentations and dashboards critical for tracking, and managing the business (periodic sales and operational KPIs)
* Provide senior management with insights and recommendations that contribute to business growth.
* Deliver in depth primary market research, analysis and insights across multiple data sources.
* Working across segments and business verticals to provide a 360 view of retail business performance on a monthly basis.
* Recommend and implement solutions to improve underperforming products by identifying areas of impact via consistent evaluation with business and product managers.
* Identification of market segments, opportunities of value build up, profitability & number sourcing in each segment & competition offerings for the segment.
* Strong interpersonal, communication and presentation skills to liaise with senior management.