Experience as Consultant Data Analytics

• Employer

  Systems Limited

• From

  22 August 2022

• To

  To date

• Detail

  Telenor, Pakistan Big Data Performance Optimization & Tuning
  ▪ Star of the Quarter Award Q2 (2023) for Telenor Project.
  ▪ Brought CDH 6.1.1 HDFS’s health back to 93% from 0.
  ▪ Reduced ETL Completion Time by 2.5 hrs to meet end customer business needs.
  ▪ Cloudera Kafka Service Optimization along with support.
  ▪ Stabilized overall Cloudera Platform by 15%.
  ▪ Stabilized Vertica 9.3.1 and 11.1.0 clusters in VMWare’s environment.
  Ufone PTML, Pakistan Cloudera Platform Deployment
  ▪ CDP 7.1.7 SP1 Installation over 12 nodes private cloud cluster.
  ▪ Trained end customer with CDP Platform Administration.
  ▪ Optimized a flow by using SPARK tuning by 2%.

Experience as Hadoop Administrator

• Employer

  Rapidev Private Limited

• From

  24 November 2021

• To

  19 August 2022

• Detail

  Platform Administration (Hortonworks & Kafka)
  ▪ Kafka 2.1 & ELK 7.10 Clusters Installation & Configuration.
  ▪ Hortonworks HDP v2.6.5 & HDP v3.0.1 Big Data Clusters Installation & Configuration.
  ▪ Kafka Broker Administration & Site Reliability Engineer (SRE)
  ▪ High Availability through Active-Active Site Engineering
  ▪ Kafka Administration & optimization
  ▪ Kafka Streaming & KSQLDB Engineering
  ▪ Integration with ELK stack & Hortonworks Platform
  ▪ Enterprise Data Management & Governance
  ▪ Ensured High Availability (HA) for Big Data Clusters (HortonWorks), ELK Clusters & Kafka Cluster (3 nodes) i.e., 0 application downtime.
  ▪ Documented installation & deployment manuals for other application components.
  IT Infrastructure System Architecture Review & Refinement
  ▪ Employee of the Month Award March 2022
  ▪ Distributed VMs across multiple BM Nodes to ensure optimized load distribution that reduced overall CPU & Network IO Consumption by 5%.
  ▪ Developed backup policy in collaboration with IT Team to have last restoration point not older than 15 days.
  Planning & Implementation
  ▪ Planned and implemented major releases for a foreign and local client along with the team of 3 members.

Experience as Sr. Executive Engineer Operations

• Employer

  Syscom Pakistan

• From

  18 September 2020

• To

  30 November 2021

• Detail

  MVNOs (Circles.Life for Singapore, Australia, Indonesia & Taiwan, Povo2.0 for Japan)
  ▪ 24/7 availability in rotational shifts.
  ▪ First point of escalation for Remote Monitoring & Management in all the countries in support.
  ▪ Platform Pro-Active Maintenance through Health Checks over Grafana, ELK, New Relic & Oracle Web Logic Dashboards.
  ▪ Platform monitoring to ensure service availability (Voice, SMS & Data) to the end customers.
  ▪ Fault Escalation & Trend analysis of Platform in case of any abnormality.
  ▪ Generation of Jira and Opsgenie Tickets, to ensure that all the Issues are handled prior to disaster.
  ▪ Trained team members in all technical aspects if required, Update policy procedure and troubleshooting guidelines.
  ▪ Coordination and track of all the activities performed by different stakeholders of platform via change management portal.
  ▪ Trial Bill & Live Bill Verification
  ▪ Supporting L2 with on demand tasks related to Testing and UATs.
  ▪ Preparation for SOPs and MOPs for the Day-to-Day Tasks and Activities
  ▪ Incident Management and Coordination in service impacting issues
  ▪ Service Availability targets compliance
  ▪ Problem Management via RCA analysis & driving post incident action items
  ▪ Incident prevention via observability drives & change management
  ▪ ITSM (IT Service Management) tools, integrations & management

Experience as Customer Support Engineer

• Employer

  Techaccess Private Limited-Islamabad

• From

  18 April 2019

• To

  23 August 2020

• Detail

  Khushhali Microfinance Bank
  ▪ Deployed and implemented DR site for Oracle RAC Installation.
  Ghazanfar Bank
  ▪ On-demand remote technical support during COVID19.
  1Link
  ▪ Configuration and Installation of Oracle Engineered Systems: Exadata with ACS.
  Mobilink
  ▪ Deployment, Installation and Support of SPARC/x86 based Oracle Systems & Engineered Solutions at DCs and IT Departments.
  Punjab Safe City Authority
  ▪ Deployment and Configuration of Big Data Tools such as Oracle Data Integrator (ODI) 12c over HDP Cluster for ease of data migrations, processing and analytics across multiple technologies i.e., Hadoop, HDFS, HIVE, KAFKA, Oracle and SPARK.
  Adamjee Insurance Company
  ▪ Played a key role in Datacenter Migration from one site to another which includes cable tagging, rack servers unmount and remount and health checks.

Experience as Project Coordinator

• Employer

  USEN Pakistan

• From

  16 November 2018

• To

  30 April 2018

• Detail

  MDS Foods
  ▪ Regular surveys and check status of ICT equipment and CCTVs through predefined SOPs at different sites.
  ▪ Make configurations if needed under senior's supervision. Beside this I had an opportunity to have an overview of ERP systems, how they are integrated with different departments and how they work in an enterprise environment.

Experience as HLO NOC

• Employer

  Mobiserve Pvt Ltd

• From

  17 January 2019

• To

  30 April 2019

• Detail

  Ufone New MSC Lahore
  ▪ Surveillance of centralized 2G/3G/LTE BTS (Base Transceiver Station) alarms using tool Huawei Network Management System (NMS) U2000.
  ▪ Managed the network by reviewing statistical details and monitoring critical network alarms.
  ▪ Monitored planned and emergency activities performed by Transmission team, Field Maintenance Engineering team (FME) and Project teams.

Cloudera Technical Professional

• Duration

  4 hrs
• Description

  Big Data, Cloudera Data Platform, Cloudera Data Visualization, Cloudera Data Warehouse, Cloudera Machine Learning, Data Architecture

Cloudera Technical Specialist (CTS) Accreditation

• Duration

  6 hrs
• Description

  Skills: Architect, Data Practitioner, Platform Administrator