Summary of Career
1. Coordinating office activities and operations to secure efficiency and compliance to company policies.
2. Managing clerical or other administrative staff.
3. Organizing, arranging and coordinating meetings.
4. Submit timely reports and prepare presentations/proposals as assigned
5. Create and update records and databases with personnel, financial and other data
6. Assist colleagues whenever necessary
7. Management of office equipment
8. Handling external or internal communication or management systems.
9. Maintaining a clean and enjoyable working environment.
10. Assist colleagues whenever necessary
Experience as Service Coordinator/ Administrator
AL KHAJA GROUP
30 August 2023
02 December 2024
Entered and processed product complaints made by customers.
Engaged daily with cross-functional teams throughout the complaint investigation process to gather all required
information and obtain approval.
Adhered to strict timelines and meeting deadlines to assure regulatory compliance per corporate and departmental
metrics to promote departmental growth.
Responsible for daily entry of customer complaints in system (Al Madar- oracle & Vendor Cafe), Proposal
submission, emails handling and document filing.
Attached all related documents to each complaint for future reference if needed
Experience as Junior Executive
NADRA Pakistan
21 October 2020
01 August 2023
Worked as a data entry operator
Experience as Senior school teacher
Lahore school system
19 January 2019
15 August 2020
Worked as a science teacher and as a administrator
Matric 15 August 2012
Science subjectsIntermediate 11 July 2014
Fsc pre medicalBachelor 20 August 2016
Chemistry, zoology, botanyMaster 20 October 2018
Masters in science educationMaster 21 April 2022
Masters in zoologyMs office