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Raza

IT
Islamabad

Profile Views 162

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Last Seen: 09 December 2022 2:32 PM

Skills

Hardware Technical Support Dell Servers IBM Servers HP Servers Desktop Support Hardware Troubleshooting Windows Software Hardware Data Center Support Rack and Stack Office365 IT Ssupport engineer Laptops Facility Management NOC Support

Experience
5 Years
U.A.E Experience
Fresh
Industry
Information Technology
Nationality
Pakistani
Visa status
Not Applicable
Qualification
Bachelor - BSCS in Computer Science from the Virtual University of Pakistan VU with 3.1 CGPA
Driving License: Islamabad,License

Other Matching Titles/Position

Hardware Support (Servers and Storage)

IT Support

Industry Titles

Information Technology

Telecommunication / Customer Service

Consulting/Counseling

Summary of Career

1. 6+ years of Experience in IT with extensive hands-on experience in IBM, HP, Dell, Blade Chassis Servers, NetApp, IBM, Dell, HP storage, Networking troubleshooting, and repair.

2. Provided support for technical issues: Server, and Storage, hardware Networks, Unifi AP, Cisco Switches, Operating systems.

3. Performed testing and problem analysis for server, desktop, and IT infrastructure.

4. Managed call flow and prioritized response efforts.

5. Utilized diagnostic tools and strategies to solve technical issues and provide preventative maintenance.

6. Monitoring and maintaining NOC Room (Servers, systems, and networks)

7. Provide troubleshooting and support services for client servers and network devices, as well as correction and routing/escalation when situations require.

8. Server OS installation and diagnostics with help of different tools i.e (IBM DSA, Dell Openmanage, HP Smart Start etc.)

9. Data Center hardware Support (Parts replacement, Troubleshoot, Logs Analysis, etc. )

10. Servers, Storage, KVM Console Blade Chassis, San Switches, Routers and PDU