Savan Manohara
Customer service
Abu Dhabi
Summary of Career
1. Providing excellent Customer Service
2. Sales and Sales service, follow up
3. Submit timely reports and prepare presentations/proposals as assigned
4. Key account management and enhancing Outcomes
5. Coordination with Team, internal as well as external.
6. Sales and Customer service training and ensuring quality of service level
7. Building relationship with customers and Developing customer base
8. Greeting, welcoming customer and assisting them when required
9. Providing monthly, half yearly and yearly sales and payments reports to the Manager
10. Other Duties as assigned by the Reporting manager
Experience as Foreigner Cruise Guide ( Part Time)
My Trip Guide
01 August 2014
30 December 2017
Receiving foreign cruise guests from International Sea-port.
Welcoming guests and Escorting them.
Planning for the day and exploring the local area.
Guiding historical places.
Guest handling, Providing VIP services, Coordination,problem solving, .
Maintaining quality of service,insuring safety of guests, Providing excellent Gust service.
Payment collection and feedback collection.
Experience as Sales executive
Trauson
26 October 2016
30 December 2017
Fixing appointments with orthopedic surgeons.
Meeting orthopedic surgeons and presentation and demonstration of surgical implants and Power tools.
Attending and Assisting in live surgery.
After sales service and follow-up.
Experience as Sales Officer / Coordinator
Sunrise Corporation
01 January 2018
22 August 2020
Handling sub dealer networks,sales and generating order.
Collecting payments and Managing Outstanding payments.
Traveling to rural areas to develop business and to generate order
Providing monthly, half yearly and yearly sales and payments report to Manager.
Transportation coordination, Site Visits, Builders, Contractors visit.
Preparing Quotations, sales documents, collection and safekeeping cheques, invoices collection, etc
Other duties assigned by the Manager.
Experience as Sales executive
Airtel India Pvt Ltd
24 August 2020
10 July 2021
Generating sales for broadband via cold calls, commercial visits, customer visits, Retail sales, kiosk activities, etc.
Product Branding and conducting promotional activities.
Lead generation, follow up.
Customer service, after sales services, customer visits/feedback collection.
Other duties assigned by the TSM.
Experience as BDM- Key account Management
Safexpress Pvt. Ltd.
12 July 2021
20 September 2022
Business development of assigned territory, Increasing retail and credit sales and customer base.
Maintaining a good relationship with existing Key customers.
Tracking outbound consignments, follow-up on Appointment deliveries.
Training Green truck associates and coordination for for pickups and Service.
Providing excellent customer service for Retail walk in customers.
Master 28 October 2016
Master of Business Administration ( MBA) in Marketing as Main specialisation and HR As Dual specialisation.Bachelor 15 May 2014
Bachelor of Commerce degree.