Amin Nayef Mousa
SeniorTeller /Customer Service
Abu Dhabi
Summary of Career
1. Customer service
2. Cashier
3. Documentation
4. Anti Money Laundering
5. Sales representative
6. CRM
7. Business Development
8. Remittance and money transfer
9. Money exchange
10. Supervisor
Experience as Sales representative
Nestle Middle East LLC
01 December 2013
30 September 2014
Results-driven sales professional with 9 months of experience as a top sales performer in the retail.
Possess exceptional time management, customer relations and communication skills. Regularly looking
for ways to increase overall sales by engaging consumers, uniting team members and refining strategies
and their implementation.
Experience as SeniorTeller /Customer Service
AL ANSARI EXCHANGE
20 November 2014
15 October 2021
Daily checkups on the availability of the main currencies in the branch.
▪ Maintain the cash limit for the Daily branch Operations.
▪ Performing the due diligence on new Clients, requesting the KYC
information, documentation, for review and verification to keep the client
profile updated.
▪ Daily, weekly and monthly reports to be sent to the management.
▪ Ensure day-to-day compliance of the business against internal AML/CFT
policies and procedures, and coordinate with the compliance department.
▪ Making sure that all staff are following the SOPS and guidelines.
▪ Obtaining all necessary documentation to complete the client’s file and
registration.
▪ Taking immediate actions on the internal audits findings according to the
company guidelines.
▪ Registering and submitting payroll details of the staff with exact over time and
under time hours.
▪ Ensure that the prices displayed on the currency exchange display screen are
always updated according to market prices to ensure that a good profit margin is
obtained.
Bachelor 02 June 2011
Economics and Islamic Banks