Experience as AVP Digital Product Development

• Employer

  HBL Microfinance Bank

• From

  27 March 2023

• To

  To date

• Detail

   Lead and manage a team of software developers, providing guidance, mentorship, and support to ensure the successful completion
  of projects
   Foster a collaborative and innovative team culture, encouraging knowledge sharing and continuous improvement
   Design, develop, and maintain software applications and solutions tailored to the needs of the microfinance industry, adhering to
  best practices and industry standards
   Drive the development lifecycle, from requirements gathering and analysis to design, implementation, testing, and deployment
   Oversee project planning, scheduling, and execution, ensuring projects are delivered on time and within budget
   Collaborate with stakeholders to define project scope, objectives, and deliverables, and effectively communicate project status and
  updates
   Provide technical expertise and guidance to the development team, resolving complex technical issues and ensuring alignment with
  architectural standards and design principles
   Stay abreast of emerging technologies and industry trends, evaluating their potential impact on our software development practices
  and recommending adoption where appropriate
   Implement robust testing strategies and quality assurance processes to ensure the reliability, scalability, and security of software
  solutions.
   Conduct code reviews and perform quality checks to maintain code integrity and adherence to coding standards
   Collaborate cross-functionally with other departments, including IT, operations, and business units, to understand requirements and
  priorities and align software development efforts with organizational goals
   Communicate effectively with internal stakeholders and external vendors, fostering strong relationships and ensuring transparency
  and accountability in all aspects of software development and delivery

Experience as Manager Digital Product Development

• Employer

  Askari Bank Limited

• From

  09 January 2023

• To

  24 March 2023

• Detail

   Develop and execute the digital product development strategy aligned with the overall business goals and objectives of the bank
   Oversee the entire lifecycle of digital products, from ideation to launch and ongoing enhancements
   Collaborate with cross-functional teams, including technology, marketing, and compliance, to ensure successful product
  development and delivery
   Ensure compliance with regulatory requirements and industry standards in the development of digital products
   Identify and mitigate potential risks associated with new product launches or updates
   Use data-driven insights to make informed decisions and optimize product features and functionalities
   Work closely with external partners, vendors, and fintech companies to explore potential collaborations and integrations
   Develop and manage budgets for digital product development projects

Experience as Manager BI Reporting & Data Analytics

• Employer

  UFONE COPS HOUSE ISLAMABAD

• From

  01 December 2021

• To

  06 January 2023

• Detail

   Work together with different analytics teams to discover new information about customers that helps the business grow
   Conducting data analysis before and after product launches, evaluating subscribers and usage
   Uncovering struggling telecom sites through data analysis
   Unearthing insights: mining and extracting data gems
   Revealing New Additions: Analyzing Subscribers, Usage, Revenue, and Contribution Margin of New sale
   Unveiling Revenue Shifts: Exploring Sales, Churn, Revival, and Customer Impact
   Harness analytic tools to offer insights and recommendations, driving financial goals and supporting execution strategies
   Collaborating with IT teams to ensure data quality, integrity, and security throughout the analytics process
   Identifying patterns and trends in customer complaints and feedback to drive improvements in customer service
   Actively participate in the evaluation and selection of new solutions to meet organizational needs
   Use MSTR front end for reporting and analysis purpose

Experience as Manager NOC

• Employer

  UFONE COPS HOUSE ISLAMABAD

• From

  02 January 2017

• To

  30 November 2021

• Detail

   Develop and maintain documentation for code, processes, and technical procedures to facilitate knowledge sharing
   Develop innovative solutions that align with both customer requirements and industry-leading best practices
   Work with business stakeholders to provide high level estimates for planned or proposed features
   Design, maintain, assess, and debug technical architecture and codebases
   Improve end-to-end system performance tuning and design for scale
   Ensure service level agreements (SLAs) and management reporting are reviewed and approved for timely progress updates to
  management
   Prepare and deliver presentations to educate customers of solution and service benefits
   Develop technical roadmap for the overall solution including high level design, integration, and User Acceptance Testing
   Liaise with customer and internal staff throughout project delivery to ensure customer satisfaction is achieved
   Provide technical guidance and mentorship to the team, fostering their professional growth and skill development
   Testing the developed solution with QA team and share the finding with stakeholders
   Deploy the developed solution to staging environment & conduct the testing with end user
   Design and develop APIs for seamless integration between different telecom systems and services
   Experienced vendor manager overseeing applications, network, and infrastructure projects, ensuring standards compliance and
  knowledge transfer
   Deploy the developed solution at production environment, including database changes and patch upgrades
   Participate in brainstorming sessions for new features and innovations
   Making real-time dashboards, reports, and alerts for higher management
   Conduct code reviews, design sessions, and implement agile development processes
   Removal of reported vulnerabilities including software/OS upgrades and patches installation
   Restoration and verification of the suspended services
   Troubleshooting of problematic In-house developed tools reported by end users and provide L2, L3 support
   Ensure the DR availability of all business-critical machines
   Perform DR drills
   Perform IT Security & Quality Assurance Audit inside peer departments
   Maintain Risk register and reviews and approves documentation and diagrams created by IT team members

Experience as Sr. Engineer NOC

• Employer

  UFONE COPS HOUSE ISLAMABAD

• From

  18 August 2014

• To

  30 December 2016

• Detail

   Responsible for writing and maintain mediations to collect data from external sources
   To design, develop and implement data dashboard for concern stakeholders and higher management
   Work with customers to discover and gather technical and business requirements
   Monitor N/W to ensure N/W availability to all system users and perform necessary maintenance to support N/W availability
   Integrate solution with external/3rd party solutions
   Responsible for ensuring availability and performance of the databases that support the system
   Ensure availability and optimum performance of databases
   Ensure Periodic backup of database and applications at DR location
   Provide L1, L2 support to customers on 24 X 7 basis

Experience as Jr. Software Engineer

• Employer

  Logik Worx

• From

  01 October 2012

• To

  15 August 2014

• Detail

   Providing support, maintenance, and enhancement to new and existing Projects
   Decide Functional and Non-Functional Requirements from the new Projects
   Analyzing user requirement and then develop the system that meet the requirements
   Developing testing and solution
   Suggesting improvements to the usage of application and design