Summary of Career
1. Professional Background: Over 7 years of combined experience working in hospitality and cleaning services within Pakistan.
2. Worked as a Waiter at 7-Eleven (2020–2024), responsible for customer service, order taking, and maintaining a positive dining experience.
3. Previous Experience: Served as a Cleaner at FN Furnitures (2017–2020), ensuring cleanliness, hygiene, and upkeep of commercial premises.
4. Customer Service Skills: Strong ability to greet, serve, and assist guests, manage orders accurately, and handle complaints professionally.
5. flexible, and dependable individual with a focus on meeting deadlines and achieving set targets. 6. Communication: Demonstrates effective communication and interpersonal skills
6. able to build trust, empathize, and work well with others.
7. Education: Completed Matriculation (Secondary Education) from Govt. Islamia High School No. 2, Jalalpur Jattan. 8. Language Proficiency: Fluent in Urdu and Punjabi, with intermediate English (B1–B2) language skills.
8. Education: Completed Matriculation (Secondary Education) from Govt. Islamia High School No. 2, Jalalpur Jattan. 8. Language Proficiency: Fluent in Urdu and Punjabi.
9. Additional Skills: Holds driving licences (AM and A1) and shows interest in personal development through activities like writing, singing, and gym training.
10. Personal Attributes: Recognized for being goal-oriented, disciplined, and committed to providing high-quality service in all assigned tasks.
Experience as Waiter
Seven Star Services
04 July 2020
03 August 2024
Table & Dining Area: Prepare tables, set linens, glasses, and silverware, and clean and reset tables after guests leave.
Sanitation: Maintain a clean, organized, and sanitary dining environment in accordance with health regulations.
Collaboration: Communicate effectively with kitchen staff to ensure orders are accurate and delivered promptly.
Prepping: Assist with opening and closing duties, which may include rolling silverware or restocking the service station.
Food & Beverage Specifics
Menu Knowledge: Be knowledgeable about menu items, specials, and any potential allergens to assist guests.
Order Accuracy: Verify that food and drinks are made correctly before serving them.
Upselling: Offer additional products or upsell when appropriate, such as recommending appetizers or desserts.
Experience as Cleaner
FN furnitures
06 April 2017
02 February 2020
Being friendly, patient, and attentive.
Making guests feel welcome and valued.
Communication Skills
Speaking clearly and politely.
Listening carefully to customer requests and communicating them accurately to the kitchen.
Attention to Detail
Remembering orders, checking for accuracy, and noticing guest needs quickly.
Multitasking & Time Management
Handling several tables at once while staying calm and efficient.
Product Knowledge
Knowing the menu, specials, and ingredients to make good recommendations or answer questions.
Teamwork
Working smoothly with kitchen staff, bartenders, and fellow waiters to deliver excellent service.
Problem-Solving Skills
Handling complaints or mistakes gracefully and finding quick, positive solutions.
Upselling Skills
Suggesting add-ons (desserts, drinks, sides) without being pushy, helping increase sales.
Personal Presentation & Hygiene
Maintaining a neat, professional appearance that reflects the restaurant’s image.
Stamina & Work Ethic
Staying energetic and positive through long shifts and busy service hours.
Matric 14 April 2016
I am completed study matriculation in computer science subjects.Other 30 January 2013
Completed Hifz-ul-Quran (Memorization of the Holy Quran) in 2013. Successfully memorized the entire Holy Quran with proper Tajweed and pronunciation. Demonstrated strong memory, discipline, and dedication throughout the Hifz program. Received certification from a recognized Islamic institution upon completion. Actively participate in religious and community events as a Hafiz-e-Quran.