Experience as

• Employer

• From

  01 June 2006

• To

  30 May 2007

• Detail

  • To deal walk-in-customers in respect of
  o Prepay and Post pay Sim Activation
  o Sim Replacement
  o Ownership change
  o Billing
  o UTOPUP
  o MNP
  • To give appropriate and relevant information to the customers
  • To update any requests made by the customers into the system to complete the task.
  • To work for an organization to promote business.
  To answer to the queries of the customers in an ethical and informative way
  • Answer confidently or find appropriate solutions to customers' problems
  to give appropriate and relevant information to the customers.
  • Follow the Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times
  • To develop report with the customer base, greet by name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.

Experience as

• Employer

• From

  29 December 2009

• To

  15 October 2013

• Detail

  • Receives Survey documents/information to be entered.
  • Transcribes, enters, and verifies data from a variety of source material including financial, Personnel and other records or reports.
  • Receives source documents from various departments, public, agencies, etc. and verifies accuracy of material, prior to input.
  • Transcribes selected data into a computer and scans source documents in accordance with specific program instructions.
  • Compares transcribed data, as displayed on a visual screen, with the source document and corrects any errors.
  • Determines the cause of error message while entering data and makes appropriate corrections.
  • Maintains files of source documents or other information relative to data entered.
  • Performs various related functions to insure that the computer is maintained in a neat and orderly manner.
  • Assists in (or performs) the filing and storage of security and back up data files.
  • Manage and prioritize the multiple tasks that have been assigned.
  • Schedule the travel plans of the executive management;
  • Act as a representative of the executive in meetings, seminars and conferences.
  • Update and chase delegated tasks to ensure progress to deadline.
  • Take initiative in manager’s absence.
  • May perform various back-up or relief clerical duties as needed (i.e., switchboard, receptionist, fingerprinting, etc.).

Experience as

• Employer

• From

  17 October 2013

• To

  31 May 2016

• Detail

  a) Health Club:
  
  • To deliver and follow the Health Club and Fitness Division’s Mission Statement and (SOP’s).
  • To communicate and manage colleagues, workloads and deadlines within Khidmah in a professional manner. Plus to upsell all activities, classes and events.
  • Monitor for suspicious activities within the Health Club & community and to prevent abuse of equipment and facilities by others. All incidents and “near misses” to be recorded and the report to be written in a timely manner.
  • Coordinating with Management to ensure that policies and plans are implemented effectively.
  • Accounts Receivable handling including preparation & evaluation of cash received, invoicing, follow up, receipts handling and coordinating with finance department.
  • Cash Management including petty cash expense management, keeping a check that expense is in line with the budget allocated.
  • Inventory Management including determination and evaluation of available stock (Stationary & First Aid items) and daily checklists in a timely manner on all shifts.
  • Developing and maintaining good Working Relationships with Residents, Guests, and Contractors and to provide friendly, professional service at all times
  • To ensure all residents & visitors accessing the facilities use the registration sheets.
  • To write the daily, weekly, monthly and quarterly reports for site. Assisting in the preparation of Management Reports required on periodic basis;
  • Handle all residents & guest complaints, comments, suggestions and special requests professionally.
  • Monitor the level of cleanliness and tidiness in all areas and work with Housekeeping when required to maintain the standard.
  • Monitor and handover tasks as necessary throughout daily operation.
  • Participate in any scheduled training and development programs.
  • Record any lost & found items in the log book, and report to both the team leader & security.
  • To carry out any reasonable request from the management or supervisor for the benefit of the business.
  b) Leasing:
  • Assisting residents and handling all telephone transactions on their leasing and maintenance concerns.
  • Provide information to clients and residents regarding the available units for lease hand-in-hand with the leasing officers.
  • Maintaining the file of the transactions and keeping the record of the keys being released to brokers and independent clients.