Experience as

• Employer

• From

  01 April 2013

• To

  30 September 2013

• Detail

  MAQ International is an active supplier of equipment, materials and services to the Oil & Gas Industry, Pipeline Companies, Power Plants, and major industries operating in Pakistan. Worked as a Sales/Techno-Commercial Engineer for different principals, including Tenaris Global, GE-Oil and Gas and Aero Energy, PLIDCO, Donaldson, Nalco. Role: ? Handling Technical Sales and Support of Pipeline repair equipment and maintenance for Oil and Gas Industry, Chemical Plants, Refineries and Fertilizer plants. ? Leading the technical team of principals about customers’ requirement. Handling technocommercial issues & providing rapid solutions. ? Providing pre/after sales technical support to the customer by providing technical and engineering information for the equipment/product by answering questions and requests from the customers.

Experience as

• Employer

• From

  01 December 2013

• To

  03 September 2016

• Detail

  Technical Support Engineer - Pipeline Division COSMOPLAST IND. CO. L.L.C. (December 2013 – September 2015) – Sharjah UAE
  Role:
  ? Preparing technical submittals as per consultant specifications to obtain project approvals for pipeline/plumbing systems. Handling technical details related to project specification, gather information and prepare replies to consultant comments on the products. ? Providing technical and engineering information to customers related to pipeline and plumbing systems. Analyzing technical issues and define needs by visiting sites with QC upon customer’s request and provides well-thought out solutions. ? Coordinating tasks with sales team and provide technical clarification. ? Providing pre/after sale technical support to customers with rapid solutions.
  
  Highlights: ? Obtained various uPVC Pipes and plumbing systems project approvals for Cosmoplast in prestigious projects by DAMAC AKOYA, EMAAR, ADNOC, etc. by attending consultant meetings and replying to comments and providing technical clarification on the technical submittals. ? Successfully got approval for Dubai Mall Zabeel Expansion Project for PEX Pipes & fittings. ? All the project approvals helped in securing high-value orders for the company. ? Improved and revamped technical submittal/proposal making process by incorporating a professional Business PDF software wherein the submittals can be modified on the go and a soft copy can be shared for review prior to printing.

Experience as

• Employer

• From

  20 October 2015

• To

  30 June 2017

• Detail

  Sales Engineer and Technical Support – Commercial Pipeline Division HEPWORTH PME L.L.C.
  (October 2015 – Till Date) – Dubai UAE
  Role:
  Technical Support
  ? Providing support in following up on project leads received from different sources and analysis our product capabilities in meeting the project requirements. Coordinating with pre-qualification team by providing technical specifications of products to be sent along with the submittals. ? Providing technical inputs during the development phase of new products and technical support on new product specifications to consultants and contractors while emphasizing on how the product would suit the project requirements. Also, supporting marketing activities by participating in trade shows, exhibitions to resolve customers’ technical queries. ? Following up internally the production schedule with Supply-Chain for Export orders to make sure it is in line with our commitments with customers. Coordinating and participating in third-party inspections for the pipes to facilitate the customer.
  
  Sales Support
  ? Monitoring and managing the generation of export/local sales with existing clients while identifying and cultivating new prospects, tracking sales volumes and leads. Diligently follow up with the customers on the quotations submitted to convert it into sales order. ? Regulating complete process of pre-qualification, proposals for tenders, submission and post tender clarifications. ? Collaborating with suppliers to ensure timely, competitive quotes and verifying technical compliance as per project requirement. ? Liaising with delivery team and logistics to ensure on time and correct material delivery at the same time arranging and preparing shipping documents (invoice and packing list) for export customers.
  
  Highlights: ? Played a key supporting role both technical and commercially in generating sales more than 2 million (AED) for a prestigious project in Kazakhstan. ? Successfully managed to handle different Adhoc projects in Africa assigned to me ensuring on time delivery in a limited time frame which helped in achieving the overall department sales objective. ? Reduced the overall shipping cost of a customer by re-calculating the nesting model of no. of pipes in a container and suggesting best alternative using mathematical calculation.