Waqqas Naqi
Derby
Summary of Career
1. Facilitated the Agile Release Train events and processes and assisted the teams in delivering value through program and solutions Kanban. Improve the flow of value through value streams by improving and assessing the practices associated with DevOps and Release on Demand.
2. Facilitated the Agile Release Train events and processes and assisted the teams in delivering value through program and solutions Kanban. Improve the flow of value through value streams by improving and assessing the practices associated with DevOps and Release on Demand.
3. Ensured compliance with the established software development practices such as use of test-driven development through code reviews, 3 amigo sessions, code coverage reviews and pair programming to improve artefact delivery times.
4. Helped the team adapt standard agile practices in daily operation through facilitation/introduction of agile ceremonies such as daily stand-ups, scrum of scrums, system demos and Increment Planning etc.
5. Worked collaboratively with the product management function to refine, clarify and maintain the product backlogs; Aligned team objective with the strategic direction, program backlog and product roadmap.
6. Responsible for people management with regards to onboarding of software engineers, performance assessments and provide feedback along with guidance on the areas to improve through a standard career development framework. The framework also helped identify promotion opportunities for high achievers.
7. Customer facing interactions required international travel to lead project kickoff, signoff and training workshops at airline offices.
8. Heavily involved with different stakeholders within and outside the organisation to create a set of realistic goals and objectives.
9. Accountable for implementation of complex data driven projects for a rich airline portfolio consisting of customers from around the world using lean agile principles and utilising standard software development practices. Key customers I was responsible for (Emirates, Qatar, Singapore, Cathay, EasyJet, UPS, Virgin Atlantic, Saudia, Kuwait, Philippines)
10. Service owner for the fuel efficiency management product. I was responsible for defining achievable service level agreements for all customers through ITIL framework.
During my engagement with Emirates Airlines I was able to achieve a customer satisfaction score of 9 / 10. Key initiatives I worked on initiatives related to Flight/Airport operations which includes Aircraft Turnaround time and fuel reduction, Flight planning improvements, Potable water consumption and many more.
Experience as Software Delivery Manager
Rolls Royce Plc.
04 December 2017
Served as a leader for a group of talented software engineers / data engineers to help several commercial airlines achieve key business initiatives through complex, scalable and large enterprise software solutions. Solution domain portfolio consisted of: Web Applications, Mobile Applications, Flight/Airport/Crew operations management software, Big Data Analytics applications and Data Science platforms.
Job Duties:
• Facilitated the Agile Release Train events and processes and assisted the teams in delivering value through program and solutions Kanban. Improve the flow of value through value streams by improving and assessing the practices associated with DevOps and Release on Demand.
• Initiated and delivered many continuous improvement initiatives which saved the company more than $1.2 million through migrating legacy monolith software’s to incorporate and utilise microservices.
• Ensured compliance with the established software development practices such as use of test-driven development through code reviews, 3 amigo sessions, code coverage reviews and pair programming to improve artefact delivery times.
• Helped the team adapt standard agile practices in daily operation through facilitation/introduction of agile ceremonies such as daily stand-ups, scrum of scrums, system demos and Increment Planning etc.
• Worked collaboratively with the product management function to refine, clarify and maintain the product backlogs; Aligned team objective with the strategic direction, program backlog and product roadmap.
• Responsible for people management with regards to onboarding of software engineers, performance assessments and provide feedback along with guidance on the areas to improve through a standard career development framework. The framework also helped identify promotion opportunities for high achievers.
• Customer facing interactions required international travel to lead project kickoff, signoff and training workshops at airline offices.
• Heavily involved with different stakeholders within and outside the organisation to create a set of realistic goals and objectives.
• Responsible for third party supply chain and software vendor management. Involved in choosing the right vendor for the organisation to optimise operational results.
• Accountable for implementation of complex data driven projects for a rich airline portfolio consisting of customers from around the world using lean agile principles and utilising standard software development practices. Key customers I was responsible for are: Emirates Airlines, Qatar Airways, Singapore Airlines, Cathay Pacific Airlines, EasyJet, UPS, Virgin Atlantic, Saudia Airways, Kuwait Airways, Philippines Airlines.
• Service owner for the fuel efficiency management product. I was responsible for defining achievable service level agreements for all customers through ITIL framework.
• Worked with different teams to self server and remove any impediments by identifying and allocating people / non people resources.
Experience as Data Integration Manager
Rolls Royce Plc.
01 September 2015
01 November 2017
• Subject Matter Expert (SME) for data ingestion, integration, enrichment and visualisation of data sent by several different customers. Delivered artefacts using both SCRUM and Kanban approach.
• Responsible for the application support function which was available 24/7 and ensured product availability at 99.9%. Adjusted service level agreements with customer input to support different time zones around the world.
• Promoted adherence to standards and encouraged modularisation to enable re-use and consistency, whilst balancing business, technical and customer drivers.
• Agreed data ingestion, feature detection, enrichment, integration and visualisation requirements with the customer through several one to one interviews and group discussions.
• Mentored team members to help them strengthen their on-the-job performance.
• Completed migration of all the data/configuration/ingestion systems from legacy on-premise infrastructure to the Cloud (Azure) platform which served as a central repository for the organisation.
• Supported Rapid development of Proof of concepts / Data Trials and demonstrated value delivery through various product demos to the wider business community.
Experience as Technical Lead
Rolls Royce Plc.
01 February 2013
02 August 2015
• Supervised and oversaw various technical aspects of projects.
• Ensured minimum code coverage requirements are satisfied before master code base is updated.
• Responsible for mentoring junior and new team members with best practices through code-reviews and one to one technical show and tells.
• Arranged regular team meetings to discuss projects, brain storm ideas and put forward solutions to any ideas.
• Introduced the idea of pair programming and buddy testing to improve quality of code resulting in less system bugs.
• Setup a continuous delivery pipeline for CI/CD (Continuous Integration / Continuous Delivery)
• Worked with different stake holders such as solution architects, solution owners and test leads to gather and understand requirements to produce accurate estimates for quarterly planning exercise.
Experience as Software Engineer
AXA UK
02 June 2008
31 January 2013
• Worked through the full software development life-cycle (SDLC) whilst focussing primarily on application development using C#.NET 4.0, WCF Services, SQL Server 2008, XSLT, MVC and JavaScript.
• Engaged with several customers every week to collate and clarify requirements.
• Lead the prioritisation sessions to categorise Epics, Features and User Stories through MOSCOW.
• Heavily involved in writing unit tests to support end-to-end test automation.
• Conducted company wide OWASP (Open Web Application Security Project) awareness courses.
Master 01 September 2007
Masters of Science in Software Engineering - The University of ManchesterBachelor 01 August 2006
Bachelors of Software Engineering