Skills
ITIL V3 Expert
Service Delivery Management
ITIL Process Consultant
ISO 20000
HP Service Manager
ITSM Application Consultant
Profile Details
Experience
13 Years
U.A.E Experience
9 Years
Industry
Information Technology
Nationality
Indian
Visa Status
Employment Visa in UAE
Qualification
---
Driving License
---
Industry Titles
Information Technology
Summary of Career
Resume / CV
Achievements
Work Experience
Academic Qualification
Certifications
Posts & Jobs Matching Titles / Positions
ITIL/ISO Process Consultant
Service Delivery Manager
Service Manager
ESM Application Consultant
Members can support each other by sharing job opportunities and earning rewards, and
real income.
For more details, contact us on WhatsApp: +971 55 4465332
Post
Nov 25, 2025
We are hiring
Role - Service Delivery Manager - IT Infrastructure / Managed Services.
Job location - Ajman, Onsite.
C
We are hiring
Role - Service Delivery Manager - IT Infrastructure / Managed Services.
Job location - Ajman, Onsite.
Candidate with UAE banking experience is preferred.
Summary:
Responsible for ensuring the effective delivery of IT infrastructure and managed services to clients, maintaining high levels of customer satisfaction, operational efficiency, and SLA compliance. Oversees service performance, coordinates with technical teams, and drives continuous improvement initiatives.
Key Responsibilities:
Manage end-to-end delivery of infrastructure and managed services.
Monitor SLAs, KPIs, and incident/problem resolution.
Act as primary customer contact for service performance and escalations.
Coordinate internal teams, vendors, and stakeholders for seamless delivery.
Drive service improvements, capacity planning, and cost optimization.
Requirements:
10-15 years of IT service management experience.
Strong understanding of ITIL processes, infrastructure technologies, and managed services.
Excellent client communication and stakeholder management skills.
Relevant experience apply to heena.shaikh@systemsltd.com See more
Role - Service Delivery Manager - IT Infrastructure / Managed Services.
Job location - Ajman, Onsite.
Candidate with UAE banking experience is preferred.
Summary:
Responsible for ensuring the effective delivery of IT infrastructure and managed services to clients, maintaining high levels of customer satisfaction, operational efficiency, and SLA compliance. Oversees service performance, coordinates with technical teams, and drives continuous improvement initiatives.
Key Responsibilities:
Manage end-to-end delivery of infrastructure and managed services.
Monitor SLAs, KPIs, and incident/problem resolution.
Act as primary customer contact for service performance and escalations.
Coordinate internal teams, vendors, and stakeholders for seamless delivery.
Drive service improvements, capacity planning, and cost optimization.
Requirements:
10-15 years of IT service management experience.
Strong understanding of ITIL processes, infrastructure technologies, and managed services.
Excellent client communication and stakeholder management skills.
Relevant experience apply to heena.shaikh@systemsltd.com See more
Rabbia
Post
Nov 17, 2025
hashtag#hiringalert hashtag#urgenthiring hashtag#UAEjobs
✅Field Service Manager
Dubai, UAE
✅Term: 12-month contr
hashtag#hiringalert hashtag#urgenthiring hashtag#UAEjobs
✅Field Service Manager
Dubai, UAE
✅Term: 12-month contract (extendable)
Responsible for overseeing and managing a large team of onsite support engineers who provide day-to-day technical support across infrastructure, AV systems, and end-user hardware and software.
MUST HAVE!
At least 5 - 10 years of experience in the infrastructure support management and managing a team
ITIL certification is a must
Valid UAE driving license required
Arabic speaker is a plus
Review the skill sets on the job link and apply if you're interested, or you can send your updated CV to gina.aleria@quantumtalentgroup.com. See more
✅Field Service Manager
Dubai, UAE
✅Term: 12-month contract (extendable)
Responsible for overseeing and managing a large team of onsite support engineers who provide day-to-day technical support across infrastructure, AV systems, and end-user hardware and software.
MUST HAVE!
At least 5 - 10 years of experience in the infrastructure support management and managing a team
ITIL certification is a must
Valid UAE driving license required
Arabic speaker is a plus
Review the skill sets on the job link and apply if you're interested, or you can send your updated CV to gina.aleria@quantumtalentgroup.com. See more
Rabbia
Post
Nov 15, 2025
✅Field Service Manager
Dubai, UAE
✅Term: 12-month contract (extendable)
Responsible for overseeing and managing a
✅Field Service Manager
Dubai, UAE
✅Term: 12-month contract (extendable)
Responsible for overseeing and managing a large team of onsite support engineers who provide day-to-day technical support across infrastructure, AV systems, and end-user hardware and software.
MUST HAVE!
At least 5 - 10 years of experience in the infrastructure support management and managing a team
ITIL certification is a must
Valid UAE driving license required
Arabic speaker is a plus
Review the skill sets on the job link and apply if you're interested, or you can send your updated CV to gina.aleria@quantumtalentgroup.com. See more
Dubai, UAE
✅Term: 12-month contract (extendable)
Responsible for overseeing and managing a large team of onsite support engineers who provide day-to-day technical support across infrastructure, AV systems, and end-user hardware and software.
MUST HAVE!
At least 5 - 10 years of experience in the infrastructure support management and managing a team
ITIL certification is a must
Valid UAE driving license required
Arabic speaker is a plus
Review the skill sets on the job link and apply if you're interested, or you can send your updated CV to gina.aleria@quantumtalentgroup.com. See more
Rabbia
Post
Sep 23, 2025
Food and Beverage Operations and Hospitality Manager- Dubai
Job Summary:
The Operations & Client Service Manager is re
Food and Beverage Operations and Hospitality Manager- Dubai
Job Summary:
The Operations & Client Service Manager is responsible for overseeing the luxury school canteen’s daily operations, financial performance, client experience, and event management. This role holds full accountability for the canteen’s Profit & Loss (P&L), ensuring that service delivery, food quality, and hospitality standards reflect the prestige of a luxury school environment. The manager also leads the planning and execution of events, ensuring that all functions are delivered with professionalism, refinement, and premium hospitality service.
Job Skills & Qualifications:
• Bachelor’s degree in business administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in F&B operations, retail management, or a similar role.
• Strong background in F&B operations with direct P&L accountability
Apply online:-
https://lnkd.in/g4CfE7K6 See more
Job Summary:
The Operations & Client Service Manager is responsible for overseeing the luxury school canteen’s daily operations, financial performance, client experience, and event management. This role holds full accountability for the canteen’s Profit & Loss (P&L), ensuring that service delivery, food quality, and hospitality standards reflect the prestige of a luxury school environment. The manager also leads the planning and execution of events, ensuring that all functions are delivered with professionalism, refinement, and premium hospitality service.
Job Skills & Qualifications:
• Bachelor’s degree in business administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in F&B operations, retail management, or a similar role.
• Strong background in F&B operations with direct P&L accountability
Apply online:-
https://lnkd.in/g4CfE7K6 See more
Rabbia
Post
May 05, 2025
Open positions
Facilities Manager
Maintenance Manager
Compliance Manager
Health, Fire & Safety Manager
Soft Service
Open positions
Facilities Manager
Maintenance Manager
Compliance Manager
Health, Fire & Safety Manager
Soft Service Manager
Electrical Engineer
Mechanical Engineer
HVAC Engineer
Civil Engineer
Security Supervisor
Cleaning Supervisor
Helpdesk Supervisor
Electrician
Technician
Send your CV to hr@argana-resorts.com See more
Facilities Manager
Maintenance Manager
Compliance Manager
Health, Fire & Safety Manager
Soft Service Manager
Electrical Engineer
Mechanical Engineer
HVAC Engineer
Civil Engineer
Security Supervisor
Cleaning Supervisor
Helpdesk Supervisor
Electrician
Technician
Send your CV to hr@argana-resorts.com See more
Syeda Aimen Hashim
Post
May 03, 2025
WE ARE HIRING!
Exciting opportunities across Europe – Join our growing team or refer someone today!
Open Position
WE ARE HIRING!
Exciting opportunities across Europe – Join our growing team or refer someone today!
Open Positions:
Warsaw
▪️ Web Analytics
▪️ Azure Platform Engineer
▪️ DevOps Engineer
Antwerp, Belgium
▪️ Service Delivery Manager (LAN)
Reading, UK
▪️ IAM Architect
Krakow, Poland
▪️ IT Service Desk Specialist
▪️ AS/400 Developer Jr/Sr
Cork, Ireland
▪️ Onsite Support Engineer
Serbia
▪️ Business Analyst
Bucharest, Romania
▪️ Network Security Architect
Copenhagen, Denmark
▪️ ServiceNow OOTB Architect
UK / Nordics
▪️ Business Consulting
Interested?
Send your CV or referrals to bharath.a@aguilaitconsulting.co.uk See more
Exciting opportunities across Europe – Join our growing team or refer someone today!
Open Positions:
Warsaw
▪️ Web Analytics
▪️ Azure Platform Engineer
▪️ DevOps Engineer
Antwerp, Belgium
▪️ Service Delivery Manager (LAN)
Reading, UK
▪️ IAM Architect
Krakow, Poland
▪️ IT Service Desk Specialist
▪️ AS/400 Developer Jr/Sr
Cork, Ireland
▪️ Onsite Support Engineer
Serbia
▪️ Business Analyst
Bucharest, Romania
▪️ Network Security Architect
Copenhagen, Denmark
▪️ ServiceNow OOTB Architect
UK / Nordics
▪️ Business Consulting
Interested?
Send your CV or referrals to bharath.a@aguilaitconsulting.co.uk See more
HABIBA SAAD
Post
May 03, 2025
New Job Openings – Europe & UK
Share with your network or apply now!
Web Analytics (Google Tag Manager) – Warsaw,
New Job Openings – Europe & UK
Share with your network or apply now!
Web Analytics (Google Tag Manager) – Warsaw, Poland
Service Delivery Manager LAN – Antwerp, Belgium
IAM Architect – Reading, UK
Test Analyst – London, UK
Cloud Network Administrator – Krakow, Poland
Network Administrator – Krakow, Poland
EUC SME – Krakow, Poland
Senior Network Support Security Engineer – Krakow, Poland
Azure Platform Engineer – Warsaw, Poland
DevOps Engineer – Warsaw, Poland
Business Consulting – UK / Nordics
???? Send your updated CVs to: bharath.a@aguilaitconsulting.co.uk See more
Share with your network or apply now!
Web Analytics (Google Tag Manager) – Warsaw, Poland
Service Delivery Manager LAN – Antwerp, Belgium
IAM Architect – Reading, UK
Test Analyst – London, UK
Cloud Network Administrator – Krakow, Poland
Network Administrator – Krakow, Poland
EUC SME – Krakow, Poland
Senior Network Support Security Engineer – Krakow, Poland
Azure Platform Engineer – Warsaw, Poland
DevOps Engineer – Warsaw, Poland
Business Consulting – UK / Nordics
???? Send your updated CVs to: bharath.a@aguilaitconsulting.co.uk See more
HABIBA SAAD
Job
Apr 04, 2025
Basic requirements:
Fluent English communication
Proven team management experience
Service industry expertise & problem-
Basic requirements:
Fluent English communication
Proven team management experience
Service industry expertise & problem-solving skills See more
Fluent English communication
Proven team management experience
Service industry expertise & problem-solving skills See more
Job
Mar 14, 2025
WE ARE HIRING!
Position: Customer Services Manager
Company Name: Safari Hypermarket
Location: Sharjah, UAE
Are you p
WE ARE HIRING!
Position: Customer Services Manager
Company Name: Safari Hypermarket
Location: Sharjah, UAE
Are you passionate about delivering exceptional customer service and managing operations in a dynamic retail environment?
Safari Hypermarket is looking for a Customer Services Manager to join our team in Sharjah, UAE!
Role Overview
As a Customer Services Manager, you will be responsible for:
Ensuring customer satisfaction and a seamless shopping experience.
Managing customer service operations and resolving escalations.
Providing customer support and handling feedback effectively.
Utilizing analytical skills to improve service quality.
Communicating efficiently across teams and with customers.
What We’re Looking For
Strong customer service management & support skills
Excellent analytical & problem-solving abilities
Effective communication & interpersonal skills
Experience in managing customer service operations
Ability to analyze customer feedback & implement improvements
Retail or hypermarket experience is a plus
Location: Sharjah
Job Type: Full Time See more
Position: Customer Services Manager
Company Name: Safari Hypermarket
Location: Sharjah, UAE
Are you passionate about delivering exceptional customer service and managing operations in a dynamic retail environment?
Safari Hypermarket is looking for a Customer Services Manager to join our team in Sharjah, UAE!
Role Overview
As a Customer Services Manager, you will be responsible for:
Ensuring customer satisfaction and a seamless shopping experience.
Managing customer service operations and resolving escalations.
Providing customer support and handling feedback effectively.
Utilizing analytical skills to improve service quality.
Communicating efficiently across teams and with customers.
What We’re Looking For
Strong customer service management & support skills
Excellent analytical & problem-solving abilities
Effective communication & interpersonal skills
Experience in managing customer service operations
Ability to analyze customer feedback & implement improvements
Retail or hypermarket experience is a plus
Location: Sharjah
Job Type: Full Time See more
Post
Jan 17, 2025
Concierge Agent
What you will do
Main Duties/Responsibilities:
Handles all guest interactions with the highest level
Concierge Agent
What you will do
Main Duties/Responsibilities:
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.
Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
Works harmoniously and professionally with co-workers and supervisors.
Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.
Stores and retrieves guest luggage and packages.
Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing.
Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Guest Service, Business Center, and lobby coverage.
Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.
Works closely with Guest Service team to ensure smooth handling of guest luggage, deliveries and special requests.
Perform other tasks or projects as assigned by the Guest Service Manager, Guest Experience Manager, Assistant Director of Rooms and Hotel Manager.
What you bring
• A minimum of at least 2 to 3 years of experience in the similar role in a luxury brand
• An outgoing personality and a can-do approach to an assigned task
• High level of understanding and knowledge of food and/or wine
• Proficient in English (speaking, reading, writing); Arabic language is a plus
• Excellent interpersonal, verbal, and written communication skills
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• and so much more!
Application Link:
https://fourseasons.wd3.myworkdayjobs.com/en-US/search/job/Abu-Dhabi-at-Al-Maryah-Island/Guest-Experience-Agent_REQ10334492?source=indeed See more
What you will do
Main Duties/Responsibilities:
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.
Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
Works harmoniously and professionally with co-workers and supervisors.
Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.
Stores and retrieves guest luggage and packages.
Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing.
Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Guest Service, Business Center, and lobby coverage.
Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.
Works closely with Guest Service team to ensure smooth handling of guest luggage, deliveries and special requests.
Perform other tasks or projects as assigned by the Guest Service Manager, Guest Experience Manager, Assistant Director of Rooms and Hotel Manager.
What you bring
• A minimum of at least 2 to 3 years of experience in the similar role in a luxury brand
• An outgoing personality and a can-do approach to an assigned task
• High level of understanding and knowledge of food and/or wine
• Proficient in English (speaking, reading, writing); Arabic language is a plus
• Excellent interpersonal, verbal, and written communication skills
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• and so much more!
Application Link:
https://fourseasons.wd3.myworkdayjobs.com/en-US/search/job/Abu-Dhabi-at-Al-Maryah-Island/Guest-Experience-Agent_REQ10334492?source=indeed See more
Rabbia
Post
Nov 23, 2024
Saudi German Hospital Is Hiring
1. Nursing Director
2. Nursing Educator – Inpatient
3. Nurse Service Manager – ED
Saudi German Hospital Is Hiring
1. Nursing Director
2. Nursing Educator – Inpatient
3. Nurse Service Manager – ED
4. Assistant Nurse Manager – ED
5. Assistant Nurse Manager – Inpatient
5. Assistant Nurse Manager – Outpatient
6. Quality Nurse Manager
7. Service Manager – OPD
Subject: Please specify “Applying For Position” in the subject of email.
Send Your CV to #1: sarumugam@saudigerman.com
Send Your CV to #2: lborje@saudigerman.com See more
1. Nursing Director
2. Nursing Educator – Inpatient
3. Nurse Service Manager – ED
4. Assistant Nurse Manager – ED
5. Assistant Nurse Manager – Inpatient
5. Assistant Nurse Manager – Outpatient
6. Quality Nurse Manager
7. Service Manager – OPD
Subject: Please specify “Applying For Position” in the subject of email.
Send Your CV to #1: sarumugam@saudigerman.com
Send Your CV to #2: lborje@saudigerman.com See more
Arfa Jamshad
Post
Nov 22, 2024
We are hiring for the below Nursing Leadership profiles for Saudi German Health UAE Dubai branch.
if you are interested
We are hiring for the below Nursing Leadership profiles for Saudi German Health UAE Dubai branch.
if you are interested please share your resume to below email ids
sarumugam@saudigerman.com & LBorje@saudigerman.com
Must have relevant hospital experience for the position applied
1. Nursing Director
2. Nursing Educator - Inpatient
3. Nurse Service Manager - ED
4. Assistant Nurse Manager - ED
5. Assistant Nurse Manager -Inpatient
6. Assistant Nurse Manager - Out Patient
7. Quality Nurse Manager
8. Service Manager - OPD See more
if you are interested please share your resume to below email ids
sarumugam@saudigerman.com & LBorje@saudigerman.com
Must have relevant hospital experience for the position applied
1. Nursing Director
2. Nursing Educator - Inpatient
3. Nurse Service Manager - ED
4. Assistant Nurse Manager - ED
5. Assistant Nurse Manager -Inpatient
6. Assistant Nurse Manager - Out Patient
7. Quality Nurse Manager
8. Service Manager - OPD See more
Arfa Jamshad
Post
Nov 12, 2024
Passionate about leading with excellence in customer service? Join our team in the Middle East as an Assistant GCC Servi
Passionate about leading with excellence in customer service? Join our team in the Middle East as an Assistant GCC Service Manager!
Based in our regional UAE head office, you'll oversee our service department, ensuring the highest level of customer experience and operational efficiency.
????????????????????????????????????????????????????????????????:
• Assist the GCC Field Service Manager in leading a team to address customer outage needs and minimize downtime.
Promote a positive work environment that encourages collaboration and teamwork.
• Support the GCC Field Service Manager in the development of strategies for continuous service improvement.
• Help manage customer relationships by addressing inquiries and resolving complaints.
• Aid in coordinating service scheduling and resource allocation.
• Monitor KPIs and contribute to data-driven improvement initiatives.
• Maintain a strong technical background in rotating equipment RCA and failure analysis.
• Ensure adherence to company policies and safety regulations.
Ready to make an impact? Send your CV to recruitment@tss-ae.com See more
Based in our regional UAE head office, you'll oversee our service department, ensuring the highest level of customer experience and operational efficiency.
????????????????????????????????????????????????????????????????:
• Assist the GCC Field Service Manager in leading a team to address customer outage needs and minimize downtime.
Promote a positive work environment that encourages collaboration and teamwork.
• Support the GCC Field Service Manager in the development of strategies for continuous service improvement.
• Help manage customer relationships by addressing inquiries and resolving complaints.
• Aid in coordinating service scheduling and resource allocation.
• Monitor KPIs and contribute to data-driven improvement initiatives.
• Maintain a strong technical background in rotating equipment RCA and failure analysis.
• Ensure adherence to company policies and safety regulations.
Ready to make an impact? Send your CV to recruitment@tss-ae.com See more
Arfa Jamshad
Post
Nov 08, 2024
I’m currently hiring for the following positions and must be willing to relocate in UAE (relocation is paid).
Enginee
I’m currently hiring for the following positions and must be willing to relocate in UAE (relocation is paid).
Engineering Lead - Structural (Wind) and Balance of Plant (BOP)
Subject Matter Expert / Specialist - Structural Engineering (Solar Tracker)
NDT Global Field Service Manager (handling multiple projects, experts, specialist, supervisors and technicians)
If you are interested please email your CV or resume to christopherm@gemini.sg. I will schedule a call to those who are qualified for the roles. You may also refer those whom you know suited for the role. See more
Engineering Lead - Structural (Wind) and Balance of Plant (BOP)
Subject Matter Expert / Specialist - Structural Engineering (Solar Tracker)
NDT Global Field Service Manager (handling multiple projects, experts, specialist, supervisors and technicians)
If you are interested please email your CV or resume to christopherm@gemini.sg. I will schedule a call to those who are qualified for the roles. You may also refer those whom you know suited for the role. See more
Syed Ali Mujtaba Rizvi
Post
Oct 31, 2024
Assistant Front Office Manager
Safran
Dubai
Full job description
Description du poste
The Customer Service Manager resp
Assistant Front Office Manager
Safran
Dubai
Full job description
Description du poste
The Customer Service Manager responsible for overseeing the Customer Service Representative Team and ensure timely, accurate order processing and responding. The Manager will manage and track approved customer request for quote, orders and billing, as well as, work closely with Customer Support, Operations and Program Management organization at the OEM, to address and resolve any order issues. This job reports directly to the Safran Cabin Front Office manager in France and functionally to one in Germany.
Ensure the team processes internal and external customer purchase orders and requests, in a timely manner
Review customer orders - EDI, web portal based, e-mail, for accuracy
Take an active role in identifying and resolving any order issues
Understand all aspects of the Order Management process
Provide Order Processors with training and guidance; assist co-workers with resolutions of issues on orders.
Develop, document, existing and new processes/procedures
Partner with Sales, Operations, Quality & Finance to streamline interconnecting processes impacting Order Management
Maintain the company's order processing manual
Review daily order deck to ensure order accuracy
Monitor Order Processing productivity and SOM activity through Order Management
Ensure team can effectively resolve customer issues/concerns
Respond to customer escalated inquiries and requests
Develop and maintain excellent relationship with customers, both internal and external
Manage customer's backlog order and customers' billing process
Maintain working knowledge of M3 and SAP products and order processes
Perform other ad hoc duties as assigned
Manage department's schedule to attend shipping/production needs
Track and make sure billing and invoice reach to customer successfully
Assist with billing dispute if needed
Work with Operations and Program Management team to reduce errors, double activities and inefficiency.
Customarily and regularly directs the work of two or more employees
Responsible for hiring, termination and the advancement/promotion of employees
Customarily and regularly exercises discretion and independent judgment
Application Link:
https://ae.indeed.com/jobs?q=Customer+service+Representative&l=Dubai&from=searchOnDesktopSerp&vjk=246f65d325354f7c See more
Safran
Dubai
Full job description
Description du poste
The Customer Service Manager responsible for overseeing the Customer Service Representative Team and ensure timely, accurate order processing and responding. The Manager will manage and track approved customer request for quote, orders and billing, as well as, work closely with Customer Support, Operations and Program Management organization at the OEM, to address and resolve any order issues. This job reports directly to the Safran Cabin Front Office manager in France and functionally to one in Germany.
Ensure the team processes internal and external customer purchase orders and requests, in a timely manner
Review customer orders - EDI, web portal based, e-mail, for accuracy
Take an active role in identifying and resolving any order issues
Understand all aspects of the Order Management process
Provide Order Processors with training and guidance; assist co-workers with resolutions of issues on orders.
Develop, document, existing and new processes/procedures
Partner with Sales, Operations, Quality & Finance to streamline interconnecting processes impacting Order Management
Maintain the company's order processing manual
Review daily order deck to ensure order accuracy
Monitor Order Processing productivity and SOM activity through Order Management
Ensure team can effectively resolve customer issues/concerns
Respond to customer escalated inquiries and requests
Develop and maintain excellent relationship with customers, both internal and external
Manage customer's backlog order and customers' billing process
Maintain working knowledge of M3 and SAP products and order processes
Perform other ad hoc duties as assigned
Manage department's schedule to attend shipping/production needs
Track and make sure billing and invoice reach to customer successfully
Assist with billing dispute if needed
Work with Operations and Program Management team to reduce errors, double activities and inefficiency.
Customarily and regularly directs the work of two or more employees
Responsible for hiring, termination and the advancement/promotion of employees
Customarily and regularly exercises discretion and independent judgment
Application Link:
https://ae.indeed.com/jobs?q=Customer+service+Representative&l=Dubai&from=searchOnDesktopSerp&vjk=246f65d325354f7c See more
Rabbia
Post
Oct 26, 2024
Planet
Customer Service Assistant
Dubai
About the job
Key Results Area:
Strive for first contact resolution when dealin
Planet
Customer Service Assistant
Dubai
About the job
Key Results Area:
Strive for first contact resolution when dealing with all shoppers, merchants and other callers on a day-to-day basis.
Provide related reporting on an on-going and ad hoc basis, if required. Take ownership of tourist & merchant issues queries and bring them to a resolution.
Provide cover to other Customer Service staff for planned and unplanned absences. Providing general administrative support.
Be fully familiar and understand authority level and ultimate accountability of this role.
Liaise regularly with Customer Service Manager, centralised Customer Service Supervisor and other relevant local stakeholders to ensure full compliance as the levels are dynamic as the business grows.
To meet business needs, this role might also include other administrative tasks.
Cooperate with other departments of the company to ensure the processes are aligned
Participate in the Company’s Performance Management System and ensure full compliance with all policies and procedures, reporting systems and Company Values at all times.
Follow communication procedures, guidelines, and policies.
Go the extra mile to engage customers.
Resolve customer complaints via phone, email, mail, or social media.
Application Link:
https://www.linkedin.com/jobs/view/4054976703 See more
Customer Service Assistant
Dubai
About the job
Key Results Area:
Strive for first contact resolution when dealing with all shoppers, merchants and other callers on a day-to-day basis.
Provide related reporting on an on-going and ad hoc basis, if required. Take ownership of tourist & merchant issues queries and bring them to a resolution.
Provide cover to other Customer Service staff for planned and unplanned absences. Providing general administrative support.
Be fully familiar and understand authority level and ultimate accountability of this role.
Liaise regularly with Customer Service Manager, centralised Customer Service Supervisor and other relevant local stakeholders to ensure full compliance as the levels are dynamic as the business grows.
To meet business needs, this role might also include other administrative tasks.
Cooperate with other departments of the company to ensure the processes are aligned
Participate in the Company’s Performance Management System and ensure full compliance with all policies and procedures, reporting systems and Company Values at all times.
Follow communication procedures, guidelines, and policies.
Go the extra mile to engage customers.
Resolve customer complaints via phone, email, mail, or social media.
Application Link:
https://www.linkedin.com/jobs/view/4054976703 See more
Rabbia
Post
Oct 22, 2024
UAE Oil & Gas jobs opportunities
Mechanical Engineer Roles
Lead/Senior Electrical Engineer
Cost Estimation Engineer
Pr
UAE Oil & Gas jobs opportunities
Mechanical Engineer Roles
Lead/Senior Electrical Engineer
Cost Estimation Engineer
Process Safety Engineer
Senior Process Safety Engineer
Lead Material and Corrosion Engineer
SP3D-Adimistrator
Cost Estimation Engineer
Lead Instrumentation and Control Engineer
Senior PVV Engineer
Engineering Director
AOV/ MOV Supervisor
Electrical Maintenance Supervisor
Mechanical Maintenance Supervisor (Nuclear)
Radiation Protection Technician
Field Service Manager
Planning Engineer & Senior Planning Engineer
Apply/Details ???? https://lnkd.in/dsbWbVeA
See more
Mechanical Engineer Roles
Lead/Senior Electrical Engineer
Cost Estimation Engineer
Process Safety Engineer
Senior Process Safety Engineer
Lead Material and Corrosion Engineer
SP3D-Adimistrator
Cost Estimation Engineer
Lead Instrumentation and Control Engineer
Senior PVV Engineer
Engineering Director
AOV/ MOV Supervisor
Electrical Maintenance Supervisor
Mechanical Maintenance Supervisor (Nuclear)
Radiation Protection Technician
Field Service Manager
Planning Engineer & Senior Planning Engineer
Apply/Details ???? https://lnkd.in/dsbWbVeA
See more
Zunaira Rehman
Post
Oct 21, 2024
UAE Oil & Gas jobs opportunities
Mechanical Engineer Roles
Lead/Senior Electrical Engineer
Cost Estimation Engineer
P
UAE Oil & Gas jobs opportunities
Mechanical Engineer Roles
Lead/Senior Electrical Engineer
Cost Estimation Engineer
Process Safety Engineer
Senior Process Safety Engineer
Lead Material and Corrosion Engineer
SP3D-Adimistrator
Cost Estimation Engineer
Lead Instrumentation and Control Engineer
Senior PVV Engineer
Engineering Director
AOV/ MOV Supervisor
Electrical Maintenance Supervisor
Mechanical Maintenance Supervisor (Nuclear)
Radiation Protection Technician
Field Service Manager
Planning Engineer & Senior Planning Engineer
Apply/Details ???? https://lnkd.in/dsbWbVeA See more
Mechanical Engineer Roles
Lead/Senior Electrical Engineer
Cost Estimation Engineer
Process Safety Engineer
Senior Process Safety Engineer
Lead Material and Corrosion Engineer
SP3D-Adimistrator
Cost Estimation Engineer
Lead Instrumentation and Control Engineer
Senior PVV Engineer
Engineering Director
AOV/ MOV Supervisor
Electrical Maintenance Supervisor
Mechanical Maintenance Supervisor (Nuclear)
Radiation Protection Technician
Field Service Manager
Planning Engineer & Senior Planning Engineer
Apply/Details ???? https://lnkd.in/dsbWbVeA See more
Syed Ali Mujtaba Rizvi
Post
Oct 21, 2024
UAE Oil & Gas jobs opportunities
Mechanical Engineer Roles
Lead/Senior Electrical Engineer
Cost Estimation Engineer
P
UAE Oil & Gas jobs opportunities
Mechanical Engineer Roles
Lead/Senior Electrical Engineer
Cost Estimation Engineer
Process Safety Engineer
Senior Process Safety Engineer
Lead Material and Corrosion Engineer
SP3D-Adimistrator
Cost Estimation Engineer
Lead Instrumentation and Control Engineer
Senior PVV Engineer
Engineering Director
AOV/ MOV Supervisor
Electrical Maintenance Supervisor
Mechanical Maintenance Supervisor (Nuclear)
Radiation Protection Technician
Field Service Manager
Planning Engineer & Senior Planning Engineer
Apply/Details: www.oiljobia.com
See more
Mechanical Engineer Roles
Lead/Senior Electrical Engineer
Cost Estimation Engineer
Process Safety Engineer
Senior Process Safety Engineer
Lead Material and Corrosion Engineer
SP3D-Adimistrator
Cost Estimation Engineer
Lead Instrumentation and Control Engineer
Senior PVV Engineer
Engineering Director
AOV/ MOV Supervisor
Electrical Maintenance Supervisor
Mechanical Maintenance Supervisor (Nuclear)
Radiation Protection Technician
Field Service Manager
Planning Engineer & Senior Planning Engineer
Apply/Details: www.oiljobia.com
See more
Aliza Gulzar Bukhari
Post
Oct 21, 2024
Baker Hughes Jobs in Saudi Arabia ???? Posted on 20 Oct 2024
Click the following link to Apply ???? https://lnkd.in/gKq
Baker Hughes Jobs in Saudi Arabia ???? Posted on 20 Oct 2024
Click the following link to Apply ???? https://lnkd.in/gKq4NmKV ????
To Apply ✉️ | For More Details ???? | Click on this Link ☝️☝️☝️
????List of Vacancies ????
1. Jubail Chemicals Plant Leader
2. Whipstock and Fishing Field Supervisor
3. Material Manager
4. Welder
5. Manufacturing Engineer
6. Planner
7. Assembler
8. CNC Machinist
9. Quality Inspector
10. Electrical Assembler
11. Sales Account Manager - Wireline Services
12. Quality Inspector
13. Field Specialist - Cased Hole Completion
14. Field Specialist – Liner Hanger/Lower Completions
15. Multilateral Field Supervisor - Liner Hanger, Multilateral
16. R105590 Senior Field Specialist – Liner Hanger/Lower Completions
17. Lead Technical Support Engineer - Pressure Pumping Cementing
18. Mechanical Assembler
19. Machinist
20. Field Specialist - Balanced Coiled Tubing Drilling
21. Mechanical Supervisor
22. Senior Technical Support Engineer
23. Pipe Fitter
24. R97469 Technical Support Specialist - Completions and Wellbore Intervention
25. Senior Technical Support Engineer
26. Maintenance Technician
27. Field Specialist - Drilling Services
28. Service Delivery Manager
29. Lead Technical Support Engineer
30. Quality Control Inspector
31. Security Guard
32. Early Career Trainee – Material Inventory
33. Thin Section Field Specialist
34. Field Specialist - Wellbore Intervention
35. Cell Leader
36. Senior Services Manager - Field Services and Technical Advising
37. Project Delivery Manager
38. Thin Section Specialist
39. Product Execution Engineer
40. Production Quality specialist
41. Quality Control Specialist - Completions & Well Intervention
Kindly Like???? and Share???? it with your colleagues, friends and Family, it may help a needed person searching for a Job. See more
Click the following link to Apply ???? https://lnkd.in/gKq4NmKV ????
To Apply ✉️ | For More Details ???? | Click on this Link ☝️☝️☝️
????List of Vacancies ????
1. Jubail Chemicals Plant Leader
2. Whipstock and Fishing Field Supervisor
3. Material Manager
4. Welder
5. Manufacturing Engineer
6. Planner
7. Assembler
8. CNC Machinist
9. Quality Inspector
10. Electrical Assembler
11. Sales Account Manager - Wireline Services
12. Quality Inspector
13. Field Specialist - Cased Hole Completion
14. Field Specialist – Liner Hanger/Lower Completions
15. Multilateral Field Supervisor - Liner Hanger, Multilateral
16. R105590 Senior Field Specialist – Liner Hanger/Lower Completions
17. Lead Technical Support Engineer - Pressure Pumping Cementing
18. Mechanical Assembler
19. Machinist
20. Field Specialist - Balanced Coiled Tubing Drilling
21. Mechanical Supervisor
22. Senior Technical Support Engineer
23. Pipe Fitter
24. R97469 Technical Support Specialist - Completions and Wellbore Intervention
25. Senior Technical Support Engineer
26. Maintenance Technician
27. Field Specialist - Drilling Services
28. Service Delivery Manager
29. Lead Technical Support Engineer
30. Quality Control Inspector
31. Security Guard
32. Early Career Trainee – Material Inventory
33. Thin Section Field Specialist
34. Field Specialist - Wellbore Intervention
35. Cell Leader
36. Senior Services Manager - Field Services and Technical Advising
37. Project Delivery Manager
38. Thin Section Specialist
39. Product Execution Engineer
40. Production Quality specialist
41. Quality Control Specialist - Completions & Well Intervention
Kindly Like???? and Share???? it with your colleagues, friends and Family, it may help a needed person searching for a Job. See more
Zunaira Rehman
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