Experience as SITE QA MANAGER, REGIONAL QA MANAGER, REGIONAL QSHE MANAGER & QA MANAGER

• Employer

• From

  15 January 2005

• To

  30 September 2016

• Detail

   Worked closely with functional managers on continuous improvement activities, new initiatives and robust implementation of corrective actions and preventive actions.
   Take the leadership role in the preparation and execution of AIB , HACCP & Food Safety Audits
   Laboratory management, result analysis, communication to all stake holders and disposition decision on the findings
   Established & Implement the HACCP Plans for all the products
   Research & Development of Premium Dairy Products like Whipping Cream, Cooking Cream, and Deserts like layer yoghurts, stirred yoghurts.
   Research & Development of Enrobed Layer Cakes and Cup Cakes
   Development of Sugar Free Juices and Premium Juice Products in line Business Strategy and Need.
   Coordinated and contributed to quality improvements in new projects being active member on risk assessments and hazard analysis.
   Controlled and minimized costs to achieve agreed annual targets and budgets.
   Develop and implement a cost of quality management tool across the business
   Supported operations to ensure compliance with all quality and food safety regulations.
   Implemented and maintained the Quality Management Systems, which is aligned to support Sales in the achievement of the Company Quality and business objectives.
   Facilitated the business risk process within Sales Region to identify and minimise any potentially serious Food safety threats to the business by the implementation of HACCP.
   Recorded, monitored and reported Regional Quality performance through established method and generating regular reports.
   To Drive Business performance through compliance to the Almarai Quality Management System, and achievement of Almarai Quality, Safety, Health & Environment strategies by leading all divisional functions, processes, personnel and resources across Dairy, Bakery, IPNC & Poultry Sales Division by implementing, reviewing and improving internationally recognized world class standards such as ISO9001:2008, ISO 22000:2005, BS OHSAS 18001:2007 & ISO 14001:2004.
  • Liaise with various Food Control Municipality Government bodies to solve issues such as food safety related, consumer complaints, legality issues that have arisen
   Facilitate to achieve ISO 9001:2008,FSSC 22000, OHSAS18001 certification across the Sales Division by an external certification body.
   Developed and implement a comprehensive audit plan and conduct Regional Quality Audits, reviews and assessments to identify areas of improvements and to assess overall performance and make recommendations for action.
   Delivered quality assurance for entire distribution network for all products within west region.
   Maintained the implementation and certification of ISO 9001:2008 & ISO 22000 for Sales Division.
   Handling of consumer and customer complaints within the region.
   Involved in training and development of staff across the region for all technical subjects and skills.
   Established & Implement the HACCP Plans for all the products
   Executed responsibility for regular quality systems and continuous improvement audits within the region for hygiene, housekeeping, product handling, and cold chain management.
  
  
  

Experience as Quality Assurance Health Safety and Environment Manager

• Employer

• From

  04 December 2016

• To

  01 February 2018

• Detail

   Established inspection and test plan for all the activity in the department.
   Oversaw management, adherence and implementation of HACCP, GMP, Processing and quality control of food products, Laboratory (QA & QC), Food Safety Management System (ISO 22000), Quality Management System (ISO 9001) & Hygiene and Food Safety Inspection (AIBI) and BRC V7 Auditing (Third Party and Supplier Audit).
   Established the HACCP Plans for all the products.
   Research & Development of Layered Cakes of MARS namely Vanilla, Chocolate and Caramel.
   Research & Development of Cheese Cakes for Baskin Robbins
   Documented Inspections and Tests that were applied.
   Ensured the availability and suitability of all inspection, measuring and test equipment used to verify process and product quality.
   Developed inspection and test plans to summarize the controls applied throughout the process.
   Resolved disputes arising in regards process and product quality.
   Reported and closed out all non-conformities for the external audits.
   Managed consumer and customer complaints and delivered reports to management.
  

Experience as Health, Safety, Environment & Quality Assurance Manager

• Employer

• From

  04 February 2018

• To

  28 February 2019

• Detail

   Advised all Divisional & Regional functional managers to effectively manage all aspects of QSHE risks by effective implementation of a risk management system that includes risk assessments, accident/incident investigations and auditing.
   Developed and implemented an effective approach to managing vehicle safety consistently across the business in line with Company standards.
   Effectively analyzed and interpreted emerging trends, patterns, and opportunities for actions in order to make effective decisions to recall/reject products anywhere along the supply chain to any unlimited SR amount within the designated areas of operations.
   Plans and formulates aspects of research and development proposals such as objective or purpose of project, applications that can be utilized from findings, costs of project, and equipment and human resource requirements.
   Research & Development along with Improvements on Sugar Free Juices and Premium Juice Products
   Led and promoted a QSHE culture across all the business so that each employee understands how their roles, responsibilities and accountabilities contribute to the overall QSHE strategy.
   Managed the customer and consumer complaint process at all areas of operations by responding to day-to-day situations in an accurate, clear, concise, well-organized & timely manner along with written communications.
   Investigated and analyzed accident to identify root causes with a view to identify emerging trends and patterns so that the necessary timely actions can be taken to prevent recurrences.
   Ensure preventative actions are in place to proactively prevent occurrences.
   Integrated QSHE Managing system in Dairy, Juices and Food Products Divisions to ensure that consistency and transparency are achieved & sustained.
   Conducted regular QSHE audits and risk assessments across the business in line with the internal audit schedule.
   Managed the preventative pest control contracts in line with QSHE standards.
  

Experience as Head of QSHE

• Employer

• From

  03 February 2019

• To

  31 October 2019

• Detail

   Drove continued improvement across the organization in a QHSE standpoint.
   Designed and Developed QHSE’s Policy, including Objectives, Goals, Milestones &Measures.
   Communicated and embedded the Corporate Quality/HSE Strategy across the organization by providing ongoing guidance, setting KPI’s in the business divisions for implementation.
   Led efforts to improve quality, food safety and regulatory compliance across the business value chain, including quality of raw materials, production, transportation, and storage.
   Establish & Implement HACCP, Food Defense, Sustain & Maintain ISO & Regulatory Standards for Quality & HSE.
   Identified and highlighted opportunities for resource, process and system optimization to drive high quality at low cost for the entire organization with Research & Development in New Product Development for Dairy & Juice.
   Integrated and maintained laboratory operations across dairy and poultry sites to create synergies and produce cost savings.
   Ensured HSE guidelines, practices and procedures are developed and implemented, which are aligned to regulatory requirements and leading practices, for all areas across the business.
   Detailed incident investigations and Root Cause Analysis. Identified lessons learned and improvement opportunities.
   Inculcated quality-driven mind- and skill-set in the company by driving cultural change.
  

Experience as Head of QSHE Training & Consultancy (FREELANCE)

• Employer

• From

  13 October 2019

• To

  30 January 2020

• Detail

   Advise and assist all customers and clients to effectively manage all aspects of QSHE risks by effective implementation of a risk management system. This includes risk assessments, accident/incident investigations and auditing.
   Partner with all customers and clients to ensure all processes are controlled, up to date and appropriate.
   Support customers and clients with resource management. Maintain an awareness of available resources and the process required for the accomplishment of QSHE projects & business goals at the regions.
   Ensure an HSE Strategy is developed and implemented by all customers and& clients.
   Develop, propose and implement food quality strategies that align to the overall business strategies and will deliver the business plan.
   Create manuals, Standard Operating Procedures, Work Instructions, HACCP Plan, Check Lists, and Supplier Quality Assurance Programs.