Legal Compliance
Dubai
Summary of Career
1. • Creative, Responsible, and have Solid Work Ethics
2. • Attention to detail with effective Organizational and Communication Skills
3. • Good knowledge of Microsoft applications like Word, Excel
4. • Advance knowledge of drafting and reviewing legal documents
5. • Excellent inter-personal and motivational skills to build up the team
6. • Risk assessment involving identification, analysis, planning, monitoring and reporting
7. • Multi-tasking skills and ability to work under pressure and within deadlines
8. • Energetic leader and Mentor.
9. • Customer on boarding-KYC
10. • AML & transaction monitoring
Experience as Junior Lawyer
04 November 2007
29 January 2009
Practiced at the High Court of Kerala, and the lower courts in Ernakulum District under the supervision of Designated Senior Counsel Mr. K.P Dandapani,(The Ex- Advocate General Of Kerala), and Designated Senior Counsel Mrs. SumathyDandapani, Dandapani Associates, Kerala, India
• Practiced law (Civil and Criminal) at the Hon’ble High Court of Kerala, and lower courts in Ernakulum District
• Participated in client scheduling and attending cases at Courts
• Drafting of legal documents, conveyance, legal proceedings and legal notices
• Assisted the Senior Counsels in legal research work and supplied general secretarial responsibilities
Experience as Administrative Manager Legal & Customer Relations
02 March 2009
23 November 2012
• In charge of all official emails, legal notices, summons from various authorities & court and summarizing the same to the counsel same to the counsel.
• Verify and executing land and construction agreement with the builder and the client s on each project.
• Preparing and vetting the contracts (JV) between the builder and the land lord.
• Preparing and verifying the draft of MOU between the builder and the land owners.
• Prepare and draft the power of attorney on behalf of the MD of the Company.
• Provide professional legal assistance, advice and counsel with respect to legal rights, obligations and privileges of the firm.
• Prepare and file all confidential legal applications personally and through in house counsel.
• Coordinate with various departments for collecting and preparing various documents for external senior counsel.
• Preparing agreements and providing legal documents with the financial institutions for the approvals of various projects.
• Vetting the sale and purchase agreement before sending it for the approval of external counsel
• Act as a single contact person in related to all legal documentation with the local government entity
• Preparing legal notices to the customers in case of default of payment as per the agreement
Experience as Team Leader Service Specialist
Abu Dhabi Commercial Bank
13 March 2013
05 January 2016
• Provide support to Team/ Managers in resolving service issues by raising service requests within the TAT and follow up to completion
• Handling privilege segment customer’s escalations and complaints over the phone.
• Coordinate MIS and share it with the managements on the pending request and Productivity
• Sharing and training the service and quality team the bank policies and new learning’s and update Intranet with all new policies and procedures regularly and send out training message to all CATS team.
• Monitoring SO s and RMs sales and service call observation score and training individuals based on the observations.
• Handling and resolving enquiries and escalated complaints received from privilege customers.
• Approving or declining customers various requests based on Bank policies.
• Liaising with various departments/branches of the bank – Operations, Credit, Sales, Collection and Investments for handling customer complaints.
• Trend analysis of Service issues and Reversals.
• Root Cause Analysis of service issues based on complaints and escalations.
• Providing feedback to customers based on responses received from other Departments and ensuring Customer Satisfaction.
• Periodic evaluation of team members performance assessment for quarterly appraisal.
• Managing quality and service specialist team of 21 members.
Experience as Legal, AML/KYC Administrator
16 September 2018
• Performing the due diligence on new Clients, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment for new Clients
• Investigating high risk clients and reporting where necessary, including Politically Exposed Persons -PEP, and obtaining all necessary documentation to complete the client file
• Evaluate business activates to access compliance-AML risk
• Ensure the finding are recorded and followed up with the management so the issues has been rectified
• Maintain continuous contact with customer in order to keep customer file updated
• Responsible for a good understanding of CBC’s due diligence regulations, policies and procedures
• Review client’s transactions to detect and report either proposed or completed unusual transactions.
• Implement and manage an effective legal compliance program
• Develop and review company policies
• Preparing and drafting all legal documents including Contracts, MOA, J.V, NOC,Teaming Agreement etc.
• Educate and train employees on regulatory and industry practice
• Monitor the compliance program with laws, regulation and other significant regulations
Bachelor 30 September 2007
Bachelor of Law (LL.B)Other 30 November 2007
Diploma in Cyber law