Owais Ashraf
Operations
Dubai
Summary of Career
Developed 2-D Matrix Process Control Tool of Task- Timeline by process mapping the coordination process resulting in near zero error rates.-----Devised and implemented Employee File Tracking System with high impact results.-----Improved the patient database quality by pioneering multi-level quality check system and continuous staff developmental trainings.-----Improved the quality of database by continuous staff developmental trainings and multiple quality checks. -----Initiated and completed the recruitment of various vacant posts lying vacant since two years.-----Achieved the Mother & Child Tracking System (MCTS) data target by 70% set by Government of India.-----Contributed significantly to get the project live and stabilized the newly procured business account.-----Accomplished the challenging task of reviving the sick unit by getting it into production and operating above Break-Even.
Experience as HR Officer / Training Operations Coordinator
24 January 2015
Currently handling the Training Operations for all the business units of the company across UAE. Previously, handled the HR generalist operations for all the business units of the company in Al Ain region.
Experience as District Program Manager
14 June 2010
26 January 2013
Administer the entire operations for the implementation of NRHM, a Central Government sponsored scheme under the Ministry of Health and Family Welfare, Government of India, in District Srinagar, J&K.
Experience as Incident Coordinator
IBM GLOBAL SERVICES INDIA PVT LTD
26 October 2009
06 June 2010
Coordinate the entire operations process for immediate resolution of the company’s IT services to a UK based client by coordinating with engineering teams situated at multiple locations across the globe.
Experience as Supervisor
01 October 2007
10 October 2009
Revive the closed factory by getting it into production and operating above Break-Even by managing the processes of test production, trial running of plant, product development, cost analysis, devising quality control mechanism, market development by direct selling.
Bachelor 01 April 2004
Bachelor's of Environmental SciencesMaster 01 August 2007
Masters in Business Administration [With dual Specialization - Marketing and HR].