Skills
Analytical skills
Customer service skills
MS Excel
MS Word
MS PowerPoint
Research skills
Banking
Organizational skills
Time management skills
Relationship building skill
Anti Money Laundering
Customer Due Diligence (CDD)
Screening Transactions
Banking Sof
Profile Details
Experience
4 Years
U.A.E Experience
--
Industry
Banking & Finance
Nationality
Srilankan
Visa Status
Visit Visa in UAE
Qualification
Bachelor - Graduated from Northumbria University. Awarded the degree of Bachelor of Science (Honours) (BSc, Hons) with second class honours (Upper Division) in Business and Management.
Driving License
No
Industry Titles
Banking & Finance
Summary of Career
-
The primary role is to manage suspicious activity case work in a timely and efficient manner and also coordinated office activities and operations to secure efficiency and compliance to company policies.
-
Built, developed and preserved strong working relationships with other team members, stakeholders and other business areas on a daily basis to maximize effectiveness and quality.
-
Worked collaboratively with cross-functional teams by performing quantitative analyses and ad-hoc reporting to monitor performance and trends.
-
Trained and coached 10+ new joiners on various new systems, procedures and improved quality and delivered excellent production through job support.
-
Conducted sanitary checks and ensured nil misses, consolidated reporting into monthly spreadsheets and assisted managers with precise management information (MI).
-
Worked closely and timely referrals made to the respective relationship managers/business partners for the queries made.
-
Basic knowledge of all bank retail products and services, applicable bank policies, procedures and other MENA related systems.
-
Managed phone calls, agendas/appointments for the senior management and submitted timely reports and prepared presentations as assigned.
-
Strong analytical, transaction processing and critical thinking skills in completing thorough inspections and detecting suspicious activity
-
Apart from department related work, I was also a part of the MENAT People’s Forum and organized staff engagement events such as New Year celebrations, quiz events, talent shows and Halloween decorations.
Resume / CV
Premium Access Required
Only premium members can view CVsAchievements
Star of The Month
I have become Star of The Month for January 2016, November 2017 and July 2018 for achieving and exceeding all performance parameters
Work Experience
Associate, Transaction Monitoring
HSBC Global Service Centre (GSC)
14 August 2015 —
31 October 2019
HSBC GSC, Sri Lanka is a fully owned subsidiary of HSBC Holdings PLC to deliver high quality financial and professional services to the Group’s global operations and businesses.
Academic Qualification
Bachelor
21 November 2019
Graduated from Northumbria University. Awarded the degree of Bachelor of Science (Honours) (BSc, Hons) with second class honours (Upper Division) in Business and Management.
Other
14 November 2018
Graduated with Cardiff Metropolitan University. Awarded a Higher National Diploma (HND) in Business and Management Subjects.
Other
14 October 2015
Completed my Diploma with Esoft Metro Campus in Information Technology with E-commerce Subjects
Certifications
Posts & Jobs Matching Titles / Positions
No posts or jobs found.
Recruitment Support Activity ( )
Mentor
Profile Answers
No answers available.Related Professionals
