Shadab Khan
Computer Engineer
Mumbai
Summary of Career
1. Specialize in the area of System Administration / Infrastructure management services.
2. Working as a System Administration, Virtualization, Networking and Infrastructure Management Support.
3. Providing 24/7 IT support to PAN India.
4. A good Sound knowledge of ITIL Process.
5. Working on SLA and Priority based Cases. Handling Escalation.
6. Skilled in Systems Troubleshooting, Installations, and Maintenance.
7. Possess In-Depth Knowledge of Numerous Software Packages and Operating Systems.
8. Perform diagnostics and troubleshooting of multiple issues, document help desk tickets/resolutions, and maintain equipment inventory lists.
9. o secure a challenging position in a reputable organization to expand my learning, knowledge, and skills.
10. A good Sound Knowledge of Production and Retail Industry.
Experience as Technical Consultant
02 March 2017
• Working on Windows 2003 AD , DNS, File servers, FTP, etc.
• Working on VMware ESX/ESXi 4.1,vCenter 4.0,HA,DRS,etc
• Creation of new VM by using templates and clones
• Allocation of space from datsatore to VM, configuring Networking, etc.
• Working on upgrades from vSphere 4.1 to vSphere 5.0
• Installing and Configuring VMware Tools
• Working on HPSM & Sapphire ticketing tool and resolving tickets as per SLA.
• Implementing High Availability with VMware HA and DRS
• Implementing Redirection policy for users.
• Backup and Restore with VMware Data Recovery
• Using Automation tools to fetch bulk user, groups, mapped drives path, etc
• Working & Managing with Vcenter.
• Designing AWS architecture.
• Creating Custom VPC & launching EC2 instances.
• Configuring NACL, SG, Route Table as per client requirement.
• Peering VPC across region.
• Creating and modifying AMI.
• Setting Elastic Load Balancers & attaching EC2 instances under it.
• Setting Cloud Watch Alarm for monitoring & integrating it with ELB,EC2,Autoscale etc.
• Using EBS volumes and encryption of EBS volume if required.
• Taking Snapshot of EBS volume for DR in another region.
• Hosting static Webistes on S3.
• Cloud Trail logs to S3.
• Configuring alerts using SNS
Experience as System Admin
24 February 2016
28 February 2017
• Planning and implementation of new ESXi servers and managing using vCenter 4.0
• Creating and Modifying Virtual Guest Machines
• Installing and Configuring VMware Tools
• Implementing High Availability with VMware HA and DRS
• Backup and Restore with VMware Data Recovery
• Deploying VM's by using templates.
• Planning and Implementing Active directory for Pan India.
• Approximately 80 Domain controllers and 20 members servers maintenance (2003 and 2008 mixed environment)
• User and groups creation, group nesting, assigning permissions on folders
• Managing of user accounts, groups and other network resources on Active Directory Services 2003 /2008
• Installation of LINUX Operating System.
• Perform Basic operation with Negios Monitoring Tool.
• Implementation of group policies as per client requirement.
• Implementation and management of file servers and quota management.
Experience as Technical Support Engineer
10 January 2015
15 January 2016
• Managing user accounts and groups on windows 2003 domain controller.
• Implementing Group policies on Windows 2003 server.
• Installing, configuring and maintaining network printers.
• Installing, configuring and troubleshooting Microsoft Outlook.
• Pc Maintenance and Troubleshooting.
• Perform Basic operation with Negios Monitoring Tool.
• Working with LYNC Server & AD.
• Installing, update & Patches of MacAfee Antivirus
Matric 10 August 2010
65% First Class ( Maharashtra Board )Bachelor 10 June 2014
Diploma in Computer Engineering with 60% First Class ( Mumbai University )