Experience as Sales Consultant

• Employer

• From

  01 July 2019

• To

  31 December 2019

• Detail

  • Generate new sales leads and prospects through cold calls, networking, outdoor campaigns; onboard, advice and sell real estate options to clients.
  • Actively promote sales through social media ads, open house and participating on multiple listing services
  • Assist Sales Manager in actively leasing of new and existing properties on CRMs and listing services.
  • Manage day-to-day relationships with developers, landlords, investors, tenants and owners to find new opportunities, up-sell other products and assess existing ones.
  • Maintain accurate records of all property list pricing, sales records, and activity reports.
  

Experience as Client Relationship Manager

• Employer

• From

  01 May 2018

• To

  31 May 2019

• Detail

  • Promoted all the Bank's products to the over 700 (Business and Personal Banking) clients in my portfolio, to ensure end to end service of the clients' financial needs, deliver exceptional customer service and increase revenue lines. Resulting in $3.8 million growth in portfolio value.
  • Used my knowledge of business, finance, banking, credit and risk management to identify, recommend and promote products and solutions that best serve clients while working within risk parameters that protect the Bank.
  • Utilized referral networks and centers of influence to prospect and signed on over 300 new clients including onboarding, account management with additional service signups of ATM/debit cards, e-banking services, Trade and FX services, cash management and savings products.
  • Sold $6.4 million worth of commercial loans, consumer credit, mortgages to Business and Personal Banking clients; Setup credit application for branch management and senior leadership approvals.
  • Led branch operations during the absence of the substantive branch manager, where I led the sales and the operational front-line and back-end staff. During these periods, the branch record zero risk incidents and 100% scores on all service parameters.
  

Experience as Internal Service Manager

• Employer

• From

  06 July 2015

• To

  30 April 2018

• Detail

  • Started the Internal Service Unit, this is the main internal support services and supply chain unit of the Bank by authoring and implementing policies, procedures, and systems for requisitions, procuring materials and services, and logistics distribution for the Bank, its 29 branches and 3 regional offices.
  • Developed and managed an annual budget of $3 million with no budget overruns with a 6% savings in 2017 through enhanced supply contracts and provided outstanding customer service in all activities.
  • Provided leadership in analysis of scope of work, requirement specifications, demand management, pre-qualifications, cost, supplier contracts negotiations and performance assessment, market risk and availability and negotiations for all departments, units and branches.
  • Managed company Travel and Housing, Staff Communications, Facilities, Fleet, Security and Warehouse spaces of the Bank.
  • Routinely participated in branch banking operations.
  

Experience as Administrative Assistant

• Employer

• From

  01 June 2011

• To

  30 June 2015

• Detail

  • I collated data for and from the application and admissions process, and preparing application materials for large-scale distribution. Maintained accurate student academic files, grade changes and records of program development activities, including curriculum design and content. Produced scheduled reports.
  • I reviewed the creation of marketing materials and sourced for program logistics.
  • Planned and executed program related events including marketing roadshows, industry exhibitions, student orientation, co-curricular activities, and graduation events for a total student population of over 3200 each semester.
  • Managed the front office, providing solutions and answers to enquiries by prospective students, students, faculty and the general public, via phone, emails and walk-ins.
  • Supervised and monitored the work of outsourced services and staff.
  

Experience as Shift Supervisor

• Employer

• From

  01 August 2005

• To

  31 July 2009

• Detail

  • Supervised restaurant operations, while ensuring client satisfaction and gracefully handle any complaints.
  • Utilized various strategies including telesales, community outreach, loyalty programs to increase sales.
  • Balanced the cash register / POS at the end of the shift and track daily costs and revenues.
  • Maintained a fully-stocked inventory, prepare purchase requests and LPOs, order food supplies as needed while coordinating with suppliers as they deliver food product orders. Perform creditor reconciliations in line with set procedures.
  • Delegate and influence restaurant staff, supervise their performance and arrange to have shifts covered. Report to the franchise owner.