Mirza Mustazad Baig
Hotel Manager
Dubai
Summary of Career
1. Responsible for corporate and Travel Agents Room sales for the hotel
2. Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals
3. Representing the hotel in the market place and develop relationship with key Account
4. Analyzing statistical information and drawing conclusion from it
5. Developing and implementing staff Training programme
6. Ensuring the accurate and timely submission of reports to the corporate office
7. Continously developing the Hotel Brand
8. Handles Guest complaints and other related problems
9. Follow Guest Loyalty programme and Generate report's as per Company's standard
10. Conducts disciplinary actions against staff, including Termination
Master 15 July 2014
Master of Hotel ManagementBachelor 02 June 2011
Bachelor of Hotel ManagementIntermediate 01 March 2007
IntermediateMatric 01 March 2005
10th Board