mohammadshareefg

IT SUPPORT MANAGER
SHARJAH


Profile Views 254

Recommendations (0)

Skills
C C++ JAVA J2EE MYSQL HTML ASP.NET VB SQL
  • Experience
    6 Years
  • U.A.E Experience
    --
  • Industry
    Information Technology
  • Nationality
    INDIAN
  • Visa status
    Visit Visa in UAE
  • Qualification
    Master - coputer application
  • Driving License: NO
Other Matching Titles/Position
Industry Titles
Information Technology

Summary of Career

1. • Coach, mentor, and provide technical support to the operating, instrumentation, and mechanical colleagues as related to the packaging and CCTV equipment.


2. • Selling all types of security systems such as CCTV, Access Control, biometric systems, smoke detector etc


3. Manage, track and resolve warranty issues including logistics related to equipment returns to manufacturers or vendors


4. • Developing quotes and proposals for clients


5. • Finding and developing new markets and improving sales


6. • Training personnel and helping dealers develop their skills


7. • Increasing the value of current customers while attracting new ones


8. • Responsibility of Installing the all Computer Software’s


9. • Responsibility of Maintain relationship with customers


10. • Developing goals for the development team and business growth and ensuring they are met


Work Experience (Employment History)

Experience as IT SUPPORT MANAGER

  • Employer

  • From

    01 January 2011

  • To

    01 January 2013

  • Detail

    • Increasing the value of current customers while attracting new ones
    • Attending conferences, meetings, and industry events
    • Developing goals for the development team and business growth and ensuring they are met
    • all types of security systems such as CCTV, Access Control, biometric systems, smoke detector etc.
    • Selling the Computer and Computer parts and giving the two year free services to customers
    • Responsibility of Installing the all Computer Software’s
    • Responsibility of Maintain relationship with customers

Experience as IT SUPPORT MANAGER

  • Employer

  • From

    01 August 2013

  • To

    01 November 2019

  • Detail

    Manage, track and resolve warranty issues including logistics related to equipment returns to manufacturers or vendors.
    • Coach, mentor, and provide technical support to the operating, instrumentation, and mechanical colleagues as related to the packaging and CCTV equipment.
    • Selling all types of security systems such as CCTV, Access Control, biometric systems, smoke detector etc.
    • Selling the Computer and Computer parts and giving the two year free services to customers
    • Responsibility to providing good services to dealers
    • Training personnel and helping dealers develop their skills
    • Developing quotes and proposals for clients
    • Finding and developing new markets and improving sales

Academic Qualification

Master 01 March 2010

coputer application

Bachelor 01 March 2007

computer application
Certifications
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