Mohammed Hannoush
Sales Engineer
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Summary of Career
1. Responsibility of all sales activities through the direction of sales team to successfully secure business.
2. Effectively managing, monitoring, and interacting with sales team to ensure consistent performances in accordance with established sales processes & procedures.
3. Identify and confront performance issues - including communication of gaps in performance, coaching to improve performance, clearly setting expectations and taking further disciplinary action as appropriate
4. Evaluate sales department processes, recommend and coordinate needed changes based on process analysis
5. Overseeing and approving contracts and contractual agreements
6. Developing and implementing overall a strategic sale plans to achieve departmental objectives
7. Cover open territory by making sales calls to generate new sales opportunity & close pending business, contact current & potential clients periodically, solicit market feedback
8. Directing and interacting with key convention clients; negotiating, qualifying and closing deals
9. Supported the sales team in writing proposals and closing contracts
10. Supervising sales personnel and Perform additional tasks as assigned by team management
Experience as Services / Sales Engineer
01 September 1997
25 April 2000
Universal Trading Co., is an Agent for Deutz Engines, Yale Fork Lifts, GEHL, Skid Loaders &
Agricultural Equipment
• Involved in Maintenance, Repair & Testing Works for Equipment like Deutz Engines Yale Fork Lifts, GEHL Skid Loaders & Agricultural Equipment
• Evaluating the Maintenance & Repair Works & the Man-hour required for the above Equipment & preparing quotations for the same
• Holding Direct Supervision over the maintenance activities in the workshop & handling related labor duties will versed with condition monitoring of the above engines & use of related measuring & test equipment & measure parameters of engines for maintenance
• In-charge of Commissioning, warranty registrations with principle
• Experienced in Installation, fixing & trouble shooting of control panel ATS (Automatic Transfer Switches) panel for generating sets
• Being also involved in the repairs of these panels through the knowledge of its components
• Having direct contact with suppliers, preparing quotations
• Increasing sales & in control of inventory list Familiar with ISO.
Experience as Sales Supervisor
03 August 2000
01 May 2008
TIECO is an Agent of Perkins diesel engine, Ingersoll-Rand Air compressor & Road Construction Machines & Power tools, Terex Backhoe Loader, Massey Ferguson Agricultural Tractor, Hyster Forklift, Mast Forklift, ASV Skid Tracked Loader. CUPPUS Industrial Ventilation & Norexco Sand Blasting & Painting Equipment
• Maintains a balanced inventory consistent with the requirements of the service department commercial & wholesale accounts, and the do-it-yourself public
• Assists in establishing pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty
• Establishes individual parts inventory levels and balances them for maximum turnover
• Monitors and adjusts inventory to minimize obsolescence
• Ensure that all returned or warranty parts are properly tagged so that the dealership recovers full credit from the factory
• Assists in the supervision of the stock order procedures
• Ensure technicians are adequately supplied with all parts and materials as needed
• Oversees Purchasing of supplies & materials for Service Department
• Conforms to policy on the special ordering of parts
• Analyzes sales, expenses, and inventory monthly to maintain profit goals
• Administers a new aggressive wholesale & retail parts program to produce profit
• Ensures that the same high quality level of service provided to outside customers is al provided to internal dealership customers
• Works with the Operations & Service Managers to ensure a timely turnaround of parts needed for internal jobs
• Assists in analyzing departmental operations and storage layout and revises as needed for maximum effectiveness, Provides technical assistance to employees and customers
• Coordinates a prompt, efficient, and timely flow of paperwork Directs shipping and receiving efforts to ensure timely processing
• Assists in developing sales promotions, Seek out new parts business
• Seek out new vendors, suppliers and manufactures and negotiate terms and pricing for greater profitability
• Enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction
• Handles customer complaints immediately and according to the Company's guidelines, forwards all concerns to the Vice President
• Ensures that all dealership purchases are properly accounted for before payment is made
• Understands, keeps abreast of, and complies with federal, state, and local regulations that may affect parts sales
• Maintains professional appearance, Accepts other responsibilities as requested by the General Manager or dealer principal
Experience as Sales Supervisor
31 May 2008
31 December 2019
Universal Trading Co., is an Agent of Deutz Diesel Engine (Germany) , Mecc-alte Alternator (UK), Elba Batching Plant & Concrete Pump (Germany).
• Responsibility of all sales activities through the direction of sales team to successfully secure business.
• Effectively managing, monitoring, and interacting with sales team to ensure consistent performances in accordance with established sales processes & procedures.
• Identify and confront performance issues - including communication of gaps in performance, coaching to improve performance, clearly setting expectations and taking further disciplinary action as appropriate
• Evaluate sales department processes, recommend and coordinate needed changes based on process analysis
• Overseeing and approving contracts and contractual agreements
• Developing and implementing overall a strategic sale plans to achieve departmental objectives
• Reviewed operational records and reports to project sales and determine profitability
• Cover open territory by making sales calls to generate new sales opportunity & close pending business, contact current & potential clients periodically, solicit market feedback
• Directing and interacting with key convention clients; negotiating, qualifying and closing deals
• Supported the sales team in writing proposals and closing contracts
• Promptly resolved all customer requests, questions and complaints.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
• Built relationships with customers and the community to establish long-term business growth
• Inviting quotation from suppliers, evaluating quotations, negotiating prices & evaluating the products as per required specifications
• Supervising sales personnel and Perform additional tasks as assigned by team management
Bachelor 16 April 1993
Bachelor of Science: Marine Technology Engineering, April 93 ARAB MARITIME TRANSPORT ACADEMY – ALEXANDRIA Curriculum includes power plants, diesel engines, internal combustion engines, gas turbines, steam turbines, pumps and hydraulic systems, control, marine technology and designs of the ship.