Kudzai Gurure

Technical Support Engineer
Abu Dhabi


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Skills
Linux Administration Support System Administration Networks
  • Experience
    5 Years
  • U.A.E Experience
    --
  • Industry
    Information Technology
  • Nationality
    Zimbabwean
  • Visa status
    Visit Visa in UAE
  • Qualification
  • Driving License: NA
Other Matching Titles/Position
Industry Titles
Information Technology

Summary of Career

Work Experience (Employment History)

Experience as Technical Support Engineer

  • Employer

  • From

    09 September 2014

  • To

    01 October 2019

  • Detail

    • Responsible for monitoring, supporting, and administration of system with installations and upgrades.
    • Administration of Linux cluster environment for the high performance computer.
    • Section lead for Big Data and Artificial Intelligence overseeing domain projects and trainings.
    • System configurations and applications installations according to software needs of users.
    • Administration of CCTV and Access Control system to ensure secure system environment for IT infrastructure.
    • System backup and restore operations.
    • Help desk administrator for end-users for efficient user support.
    • Troubleshooting of system software, network and hardware.
    • Virus monitoring, antivirus installation and updates.
    • User needs identification and recommendations for open source software solutions.
    • HPC event planning, budgeting and coordination.
    • Liaising with and managing HPC system users with HPC system familiarization for new users.
    • Facilitation of end-user Linux training for the system.
    • Development of system user manual, user policy guide and other technical documentation.
    • Ensure confidentiality of user data within the system.
    • Vendor relations management and Contract handling for service providers.

Academic Qualification
Certifications
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