Pankaj kotiyal
restaurant supervisor
sky court Dubai land UAE
Summary of Career
1. ? Training, supervising staff and Producing staff roaster.
2. ? Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift.
3. ? planning menus
4. ? Overseeing stock levels and ordering daily supplies.
5. ? handling customer enquiries and complaints
6. ? preparing and presenting staffing/sales reports
7. ? keeping statistical and financial records and Handling administration and paperwork
8. ? To obtain feedback from the guest and to use to improve service
9. ? Ensure that the service is at all the times performed in a professional manner and to the style as specified by the restaurant manager
10. ? To ensure that all appliances, fixtures and fitting are safe and work
Experience as guest service associate
25 May 2011
16 December 2012
? Taking accurate food and beverage order and answering on menu recommendation upon request..
? Full knowledge of the food and beverage item and there specification, menu prices, recipes and style of service.
? Served guests there food and beverage items prompt courteous manner as per the standard sequence.
? Responsible for to maintain to cleanliness of work areas chinaware, glassware etc.
? Maintain cleanliness of outlet on a daily basis
Experience as team leader
02 January 2013
06 February 2016
? Responsible for checking table by setting up linens, silverware and glassware.
? Allocating staff duties and responsibility
? Maintain restaurant cleanliness and side station.
? Tally the credit card settlements for the day with batch closing report from EDC machine
? stocking and maintain the restaurant par stock levels and side station
? Help other areas of the restaurant such as answering telephones and completing financial transactions.
? Print closing report and drop the cash with front office /accounts department
? Handling all the store ordering and related coordination
Experience as restaurant supervisor
24 April 2016
11 July 2019
3 years worked as a supervisor
person in charge for food safety hygiene
Bachelor 25 June 2011
bachelor degree in hotel management and catering technology 2007 -2011 from hemwanti nandan bahuguna center university uttrakhand india