Summary of Career

1. Achieve the agreed individual sales targets.

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2. To build and maintain effective business relationship with customers.

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3. Promote bank retail products and services.

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4. Minimize errors and act upon them for correction and re-submission if any.

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5. To provide ongoing customer / market feedback to line manager to improve business.

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6. Ensure compliance with the bank’s policies and procedures.

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7. Cross selling

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8. Ensure that customer complaints are effectively resolved in accordance with agreed guidelines and measures.

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9. Referral targets

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10. Provide an excellent customer experience

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