Summary of Career

1. Worked in bank customer service section and managed the cash/cheque transactions in bank branch Suspense and reconciled Cash account.

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2. Ensured commitment at all times to the customer service standards set for the organization.

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3. Maintained strict control of confidential documents / secured negotiable items to prevent loss or misuse.

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4. Created and exploited opportunities to promote and sell a portfolio of products and services that meet the needs of existing customer base and prospects (potential customers) to achieve the assigned goals.

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5. Addressed customer problems and complaints to achieve satisfactory resolutions, referred issues beyond role limit to appropriate points of reference.

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6. Motivated team members / juniors and trained them the bank retail credit policy.

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7. Worked as accountant and supervised general ledger accounting transactions

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8. Watched over changes in balance sheet accounts and identified variances in ledgers.

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9. Issued sales tax invoices before submitting sales tax returns on monthly basis.

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10. Generated computerized sales tax invoices and ensured timely submission of the tax returns to authority.

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