Experience as Software Support Engineer

• Employer

  MTBC

• From

  01 May 2013

• To

  01 May 2014

• Detail

  • Demonstrations of solutions by developing documentation, flow charts, layouts, diagrams, charts, manuals of MTBC Soft.
  • Testing new Software’s for compatibility with other existing software’s.
  • Fixing any technical problems while testing, designing and implementing GUI.
  • Providing support to the other departments for the issues related to application.
  

Experience as System/Application Support Engineer

• Employer

  Khushhali Bank limited

• From

  01 May 2014

• To

  01 May 2018

• Detail

  (System/App Support Engineer, 05/2014 to 05/2018)
  Performed quality-assurance testing for banking software and system development projects.
  • Performed system, unit, performance, load, regression, stress and data interface testing. Provided developer teams with detailed reports on quality metrics, identified bugs/flaws and recommended fixes.
  • Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers.
  • Delivered thorough QA testing reports that determined product quality and release readiness.
  • Assisted with user-acceptance testing and defect tracking for new software releases.
  • Consistently recognized for excellent problem solving and analysis skills by programmers, project manager and supervisor.
  • Active part of data migration team while moving whole bank data to Temenos T24 app.
  

Experience as Software Quality Assurance Engineer

• Employer

  White Wings Technologies

• From

  01 May 2018

• To

  29 September 2019

• Detail

  (Software Quality Assurance Engineer, 04/2018 to Present)
  Serve as a key member of software development team as the QA tester on development projects and money transferring system clients. Supervise a three-member software QA testing team in developing and implementing quality-assurance and quality-control methodologies to ensure compliance with QA standards, federal regulations and customer specifications.
  • Created and executed software test plans, cases for manual testing and scripts for test cases which needs automation, to uncover, identify, and document software problems and their causes. Led QA testing that:
  o Documented test defects and procedures to enable accurate replication and ensure QA with standards. Accelerated average QA testing turn-around time by 10-15% or more, allowing company to accept more testing projects without increasing staff.
  o Designed and implemented automated testing tools and programs addressing areas including database impacts, software scenarios, API’s testing, regression testing, negative testing, error/bug retests and usability.
  o Demonstrated methodical, detail-oriented and thorough approach to all assignments while adhering to compressed timelines.
  • Transitioned software development efforts to a test-driven development (TDD) process, which brought QA testing in on the front-end of the development cycle for gains in code quality, software functionality and programmer productivity.
  • Automated 200+ test cases of Web Application by using Selenium with java scripting.
  • Conducted formal and informal product design reviews throughout the software development lifecycle to provide input on functional requirements, product designs, schedules and potential issues.
  • Tested mobile applications on different mobile Platform such as iOS and Android devices. One app already go live and three others are in final stages within one year of employment.
  • Actively involved in all stages of testing process development of test procedures and test cases based upon requirements for regression test.