Experience as Engineer – IT Asset Management

• Employer

  Wipro Infotech

• From

  21 January 2008

• To

  10 January 2017

• Detail

  ? Validate automated discovery and enter all hardware and configuration data into IT asset repository/CMDB and ensure information is up-to-date, accurate, and auditable.
  ? To execute, maintain and optimize the Business Technology Asset process and activities across the organization to maximize the BT asset value.
  ? Interacting with the Bonding Department for Shifting of STPI Bonded IT Asset to Various Locations in India.
  ? Day to day management of software and technology-related hardware within the organization. This includes planning, monitoring, and recording software license and/or hardware assets to ensure compliance with vendor contracts. The individual will assist in forming procurement strategies to optimize technology spend across the organization.
  ? Ensures that the asset management methods and processes are properly approved and communicated to staff before being implemented.
  ? Influence customers via phone/email to participate in SAM license review and act as process consultant on Software related processes or issue.
  ? Process all non-standard software requests and purchase additional licenses when required ensuring correct budget sign off is obtained. Ensure that any non-standard software requests are tried and tested before being applied to the standard desktop and any associated documentation created, including knowledge bank entries on the firm's service management system (Infra).
  ? For all software subject to regular license renewal, ensure that maintenance, support and upgrade protection renewals are managed in advance of the expiration date to ensure consistency in delivery of service to the firm.
  ? Manage and monitor the Microsoft, Adobe, AutoCAD and other software licenses to ensure all software benefits are fully utilized throughout the firm and that the firm remains compliant at all times in relation to desktop applications as well as server licensing.
  ? Identify savings opportunities for software renewals, software licensing and services.
  ? Process all additional license requests for agreed core applications to support future growth.
  

Experience as Senior – IT Asset Management Analyst

• Employer

  Dubai Health Authority

• From

  17 January 2013

• To

  01 June 2017

• Detail

  ? Establish, Develop and Maintain processes for managing and tracking the full IT Asset, software licenses, and maintenance life cycle from procurement to retirement through Configuration Management Database (CNDB).
  ? Ensured service asset management standards, policy and procedures, IMAC Forms are followed.
  ? Developing policies & procedures for effective asset lifecycle management (acquisition, deployment, utilization, de-installation, reallocation and disposal) of IT assets.
  ? Manage and monitor the software licenses for the firm, ensuring the firm is license compliant at all times.
  ? Carrying out report IT hardware & software asset reconciliation and audit activities on a timely basis to minimize liability related to unlicensed software in the enterprise.
  ? Communicate efficiently and effectively through email, individual interview, group meetings, and presentations to end users, management, developers, and vendors.
  ? Agreed assets to be uniquely identified with naming conventions; ensures that staff comply with identification standards for object types, environments, processes, lifecycles, documentation, versions, formats, baselines, releases and templates.
  ? Work with software suppliers to identify the most cost-effective ways of purchasing licenses whilst ensuring compliance with license agreements.
  ? Review the requests for the centralized purchasing of software within agreed SLA's
  ? Work with the assigned Project Manager to facilitate and implement the adoption of a software asset management system for the business.
  ? Identify and appropriately manage software non-compliance issues in accordance with the firm's policy.
  ? Perform regular software audits to ensure software compliance throughout the firm.
  

Experience as Senior – IT Asset Management Specialist

• Employer

  Emirates Nuclear Energy

• From

  04 June 2017

• To

  31 May 2019

• Detail

  ? Perform inventories and usage monitoring of all IT Hardware, Software assets and record all findings, changes, physical location into the IT Service Management toolkit or rather called as Configuration Management Database (CMDB).
  ? Responsible for recording the cost of newly-acquired fixed assets (both tangible and intangible), tracking existing fixed assets, recording depreciation, and accounting for the disposition of fixed asset.
  ? Tracking and maintaining Configuration Items (CIs) including hardware and software in the CMDB.
  ? Planning and forecasting of Inventory Management by each year.
  ? RFID Solution for Asset Tracking is a sophisticated method of IT Asset tracking which is successfully implemented.
  ? Track and maintain an accurate inventory of all assets throughout their life cycle. Assets include but not limited to: copies of software licenses, warranties, maintenance records, all costs associated with asset and maintenance and support.
  ? Responsibilities of doing Translate data from different sources into CMDB standardized format and in accordance with Data Models.
  ? Manages the maintenance of records and databases for all CI’s item and it relationship in a repository (CMDB) containing information regarding licenses, warranties, and service agreements for the organization's hardware and software (Networks, FTTO, Data Centres, Servers, Storage, application Telephony, Radio, PC’s ...Etc.) In both Airports right from requisitioning, purchase and assignment, to expiry and decommissioning.
  ? Leading development team for design and build the SCCM functionality in to CMDB tool.
  ? Work with multiple stakeholders in capturing the required CI information and appropriately building the CMDB.
  ? Develops and Implements of service asset management standards, asset management plans and procedures based on the organization’s policy.
  ? Responsibility of reviewing the requests for the centralised purchasing of hardware and software within agreed SLA's.
  ? Receive, analyse data and query with asset and CI owners where data is unclear, incomplete information’s
  ? Review current data held in CMDB and propose/execute data cleanse according to Naming Convention and Data Model
  ? Prepare procurement plan, schedule, process and procedure to purchase spare parts, tools, materials, equipment, and services as appropriate and in a timely and cost-effective manner to ensure safe and reliable operation and maintenance of the nuclear power plant.
  ? Translate data from different sources into CMDB standardized format and in accordance with Data Models.
  ? Managing IT Asset & IT Vendor Management activities in attainment of established within Service Level Agreements (SLAs).
  ? Contributing and Exercising SIP (Service Improvement Plan) for Configuration Management Database (CMDB).
  ? Installing, configuring, testing & troubleshooting the software’s & hardware’s while providing basic technical support and monitoring the process.
  ? To manage software acquisition, compliance, maintenance renewals, life cycle planning, testing and costing in relation to all software utilized throughout the firm.
  ? Provide a monthly / quarterly report on budget spend relating to all non-standard software to the Director and Head of Project Services.
  ? Conduct and report IT Hardware and software asset reconciliation and audit activities on a timely basis in order to minimize liability related to unlicensed software in the enterprise.
  ? Maintain and report upon data in relation to budget, compliance and contracts for all software utilized throughout.
  ? Be the point of escalation for all application software issues and queries from business users and external suppliers.
  ? IT invoicing and Purchase Order processes, including the reconciliation of monthly invoices to enable accurate data for auditable processes.
  ? Create and track Purchase Orders using the ERP system to ensure that items are delivered promptly and correctly.
  ? Using ERP System for all the Procurement Processes like Requisition, Purchase Orders, GRN, Purchase Bill, etc.
  ? Preparing the RFQ (Request for quotation) and preparing the POs according to company standard.
  ? Responsible for record / update / track in the ERP system for all trade related purchases / invoices and payment. Prepare Purchase Orders (PO) for approval and delivery orders.