Summary of Career

1. Knowledge of Banking operations and compliance

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2. Managing customer service team and policies

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3. Assessment and Credit worthiness of clients

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4. Delegating work according to an employee’s abilities and skills

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5. Recruitment and hiring

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6. Relationship Management for the portfolio of HNI Clients of the Branch.

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7. Cost Management and staff productivity

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8. Managed the internal audit proceedings

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9. Facilitated smooth communication between internal units regarding customer complaints and requests

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10. Responsible for Cross Sell & enhancing relationship with existing customers.

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