Md Amir Khan
support engineer
Abu dhabi
Summary of Career
1. Install and support PC,laptop, tablet and mobile hardware and software
2. Configure, deploy,maintain,troubleshoot and support computer workstation, laptop and other computer and telecommunication equipment.
3. Create alternative methods of completing tasks, correcting user error and system inconsistencies to improve the desktop team function
4. Maintain inventory of installed software
5. Diagnose and resolve unique, nonrecurring problems associated with application software and operating system
6. Participate in hardware and software reviews and recommend purchases
7. Document procedures, standards, best practices configuration, settings, installation sequences
8. Classify the level of problems and nature
9. Install the OS to ready to use
10. ensure desktop computer interconnect seamlessly with diverse system including file server email server
Matric 01 May 2016
Diploma in Electronic and communication