Summary of Career

1. Working with the capacity of Senior Parts Sales Executive at Kojak Group of Companies, Sharjah. Due to my immense experience on spare parts market and where I dealt with different automotive brands this lead me towards Mercedes Benz & Smart Car including exclusive Mercedes body shop and parts Retailer Company. Kojak has proven in introducing best service campaign and exclusive accessories at the competitive price in the UAE market. My job sum up to keep the stock level up based on a market deman

---

2. Working with the capacity of Sales Supervisor at Automotive Retail and Wholesale Company. I am having 11 years extensive knowledge & experience in all AC Delco products, mostly batteries, lubricants, parts & accessories. Maintaining a good level of customer service at all the times is one of my core competencies and my efforts to work with challenges has continuously raised my work profile. Having the knowledge of the parts, we as a team were able to display good progress and revenue in our mont

---

3. Working as a Branch In-Charge at Parts Retail Counter. Maintained good level of customer service at all the time is my core competency and efforts to work with challenges raised my work profile. Having knowledge of parts business, we are able to show best teamwork and progress in monthly reports. • Creating daily sales report for aftersales area manager and head office • Liaising with RDC (Regional Distribution Centre) and branch warehouse to have required stocks on time on daily basis. Assisti

---

4. Worked as a Parts Sales Executive with a great knowledge of parts interpretations skills. Assisted many Arabic speaking customers on timely basis in after sales areas. Working as a parts sales executive. Maintaining good level of customer service at all the time is my core competency and efforts to work with challenges raised my work profile. Having knowledge of parts business, we are able to show best teamwork and progress in monthly reports. • Assisting parts queries over the retail counter o

---

5. Worked in Etisalat for almost 2 years as Technical Support in I.T, dealing with customer calls related to their technical issues & customer support. • Bridging the communication between customer and technical staff. • Liaising with customers of any technical complaints received on daily basis. • Maintaining best customer service at all time. • Liaising with maintenance team to priorities daily based calls for resolving customer complaints. • Always maintaining clean handling of my daily calls en

---

6. Worked as a Supervisor in Operations and reported following responsibilities directly to the Operational manager. • Assisting Drivers in the back office and dealing with approximately 500 calls a day. • Liaising with fleet controller to release the maximum of vehicles on road and coordinating with drivers accordingly on daily utilization. • Maintaining regular checks with Quality Control Department for vehicle and driver safety. • Reporting and highlighting priorities to the concern department i

---

7. Worked as a Front desk executive to handle the client transactions on a daily basis and Claim policies. Moreover, have direct deals with a walk-in client’s for automotive, life and other insurance policies. • Assists team by handling routine inquires and transactions concerning clients. • With supervision, assisting Client Executives with insurance summaries, reports and correspondence. • Preparing and maintaining client prospect system. • Prepares spreadsheets and other documents to support ana

---

8. Worked as a freelancer in different job titles such as merchandiser, sales Executive, customer service representative and Computer troubleshooting and in promotions in DSF and many shopping centers.

---

9. I?have been?working with a capacity of?Branch in-charge at Automotive Part Retails. I have?11 years extensive Automotive Parts Experience. Maintaining good level of?customer service at all, the time is my core competency and efforts to work with challenges raised my work profile. Having knowledge of parts business, I am able to produce maximum quality output. Being young, full of life and exuberant, I am confident of being an asset and to utilize my knowledge and experience to the optimum bene

---

10. I?have been?working with a capacity of?Branch in-charge at Automotive Part Retails. I have?11 years extensive Automotive Parts Experience. Maintaining good level of?customer service at all, the time is my core competency and efforts to work with challenges raised my work profile. Having knowledge of parts business, I am able to produce maximum quality output. Being young, full of life and exuberant, I am confident of being an asset and to utilize my knowledge and experience to the optimum bene

---