Skills
Microsoft Office
AutoCAD
Pro-E
Gantt charts
Control charts
histograms
PDCA
4M analysis
Ishikawa diagrams
Bowtie diagram
Presentation and negotiation skills
Written and oral communication skills
analytical and problem-solving skills
Planning and organizati
Profile Details
Experience
2 Years
U.A.E Experience
--
Industry
Engineering
Nationality
Pakistani
Visa Status
Visit Visa in UAE
Qualification
Master - Engineering Management
Driving License
Australian license (Transferable to UAE)
Industry Titles
Engineering
Summary of Career
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Worked alongside with Service team (CFTD) for early resolution of market complaints providing technical explanation and justification of the problems while prioritizing customer satisfaction at the same time.
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Investigated critical defects of more than 150 cases related to production, design, customer usage and local suppliers by conducting Root Cause Analysis and devised countermeasures for reoccurrence prevention.
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Conducted investigations based on concepts of PDCA, 5 WHY analysis, 4 M analysis, and Toyota Business practices
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Monitored statistical data for high concern critical defects including fire hazard and safety issues
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New vehicle Quality evaluation planning as per the Master schedule
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Planned and conducted project trial activities such as Static and Dynamic testing
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Modification of the Complete Vehicle Inspection Standards (CVIS) as per the marketing requirements of Pakistan
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Liaising with product development and customer first teams to counter and improve on market feedback queries and problems
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Articulated vendor management activities such as liaising, monitoring and controlling agreed parameters in accordance with global standards of Toyota
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Presented the Top Management with weekly updates of the critical defects and countermeasures taken for warranty reduction activities.
Resume / CV
Achievements
Work Experience
Academic Qualification
Master
01 December 2018
Engineering Management
Certifications
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