Summary of Career

1. Handling phone/email inquiries, invoice, quotations, shipping documents and other admin support files.

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2. Prioritize incoming mails and correspondences and forward data and requests to the appropriate department personnel.

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3. Generate, prepare and proofread both written and electronic documents and send out correspondences for managers after approval.

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4. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

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5. Assist in creating professional reports and presentations applying MS Office software.

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6. Relate with other area personnel and external contacts as the case may be to resolve issues and to share and coordinate information flow.

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7. Arrange for conferences, meetings, and travels, and ensure required materials are made available.

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8. Responsible for maintaining and operating office equipment and placing orders for materials in short supply.

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9. Send and receive faxes, keep and file copies safely.

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10. Prepare Business Expense Reports (BERs) for Executive Directors and Managers without errors, and provide assistance to staff as required.

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