Summary of Career

1. ? Manage the development of plans and procedures for regional field support activities, to provide direction and guideline, as well as ensure efficiency of activities

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2. ? Monitor vendor activities in regards to the maintenance of facilities and spare parts, including repair/ replacement of damaged or obsolete equipment and parts, and maintaining existing assets to ensure that all capitals are ready to facilitate network operations

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3. ? Design and perform installation and configuration on-site. To provide technical support for unified Communications Equipment such as VOIP PABX, LAN, WAN, Firewall, Servers and Cisco devices etc.

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4. ? Ensure the systems design conforms to the contract and technical requirements engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems to effectively resolve project implementation issues.

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5. Responsible for on-site survey, hardware installation, testing, commissioning and maintenance of GSM/3G/WIMAX network for BTS, BSC Equipment.

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6. ? Design and drawing of FTTH network diagrams for buildings with Auto CAD drafting, provide technical support on installation and maintenance optical fiber network to users’ home.

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7. Perform software commissioning of wireless network elements and integration with related network elements.

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8. ? Ensure the systems design conforms to the contract and technical requirements engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems to effectively resolve project implementation issues.

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9. ? Manage site inspection, preventive maintenance and corrective troubleshooting activities in order to ensure that works are performed timely and efficiently, as well as to maintain quality network as soon as possible

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10. Responsible for handling technical cases on ticket system and keep tracking these problems during the whole resolving process

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