Summary of Career

1. Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards

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2. Identify customers’ needs and respond proactively to all of their concerns

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3. Lead F&B team by attracting, training and appraising talented personnel

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4. Establish SOP, , schedules, policies and procedures P&L Provide a two way communication and nurture an ownership environment with emphasis in motivation

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5. Comply with all health and safety regulations

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6. Report on management regarding sales results and productivity

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7. Problem solving, overall maintenance, staff motivation

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8. Deliver superior service and maximize customer satisfaction

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9. Respond efficiently and accurately to customer complaints

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10. Regularly review product quality and research new vendors

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