Summary of Career

1. Skilled at designing, building, managing and maintaining data models compliant with Splunk Enterprise Security

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2. Build searches to correlate events from multiple sources to identify noteworthy cybersecurity events.

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3. Well-versed in configuring, implementing and managing network security devices including firewalls, IDS/IPS, network monitoring, VPNs and more

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4. Well-versed in concepts of Incident Response, Risk Management Process, and Business Impact Analysis.

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5. In my previous role, I managed and maintained data from multiple sources to derive business insights for various use cases.

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6. Built and maintained data model to estimate revenue projections based on number of completed repairs.

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7. Performed high-level triage of incoming units for repair and distributed and assigned workload among team members.

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8. Used Apple diagnostic tools to effectively troubleshoot and resolve hardware and software issues on Macintosh and iOS devices.

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9. Kept track of Apple key performance scores and made relevant operational changes.

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10. Tracked completed repairs and return of faulty parts to Apple and escalate for any discrepancy with relevant tracking data.

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