Rohini Dhungana
NA
Dubai
Summary of Career
1. Responsible for data collection of relevant client relationship information.
2. Submit timely reports and prepare presentations/proposals as assigned.
3. Manage phone calls and correspondence (e-mail, letters, packages etc.)
4. Customer Servicing
5. Handling E-commerce Payment Gateway
6. Assist colleagues whenever necessary.
7. Working as a team player.
8. Giving suggestions during review meetings.
9. Updating and gaining knowledge through training avenues provided by training team.
10. Gathering information of market trends.
Experience as Marketing Associate
Sri Sri Ayurveda Trust
25 July 2016
16 February 2017
Job Responsibilities: (Operations)
• Customer query/complaints handling via email and phone and ensuring that the issue is resolved within 24 hours.
• MIS reporting of daily sales, payment and availability of inventory.
• Checking the quality materials used by the packaging team.
Master 01 March 2015
MBA in Finance and Marketing