Mary Ngoiri
Customer service
Dubai
Summary of Career
1. Recommend potential products or services to management by collecting customer information and analyzing customer needs
2. Contribute to team effort by accomplishing related results as needed
3. Meet personal/team sales targets and call handling quotas
4. Greet customers warmly and ascertain problem or reason for calling
5. Assist with placement of orders, refunds, or exchanges
6. Assist with placement of orders, refunds, or exchanges
7. Build sustainable relationships of trust through open and interactive communication
8. Advise on company information
9. Inform customer of deals and promotions
10. Generate sales leads
Other 01 October 2012
Hotel management