Mary Ngoiri

Customer service
Dubai


Profile Views 165

Recommendations (0)

Skills
Customer Service Product Knowledge Quality Focus Market Knowledge Documentation Skills Listening Skills Phone Skills Resolving Conflict Multitask Patience Negotiation Positive Attitude Attention to Detail Custo
  • Experience
    4 Years
  • U.A.E Experience
    --
  • Industry
    Hotel Management & Hospitality
  • Nationality
    Kenyan
  • Visa status
    Visit Visa in UAE
  • Qualification
    Other - Hotel management
  • Driving License: None
Other Matching Titles/Position
Industry Titles
Hotel Management & Hospitality

Summary of Career

1. Recommend potential products or services to management by collecting customer information and analyzing customer needs


2. Contribute to team effort by accomplishing related results as needed


3. Meet personal/team sales targets and call handling quotas


4. Greet customers warmly and ascertain problem or reason for calling


5. Assist with placement of orders, refunds, or exchanges


6. Assist with placement of orders, refunds, or exchanges


7. Build sustainable relationships of trust through open and interactive communication


8. Advise on company information


9. Inform customer of deals and promotions


10. Generate sales leads


Work Experience (Employment History)
Academic Qualification

Other 01 October 2012

Hotel management
Certifications
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