MOHAMMED GHOUSE
Hyderabad
Summary of Career
1. Front Office/Concierge
2. Welcome and Farewell experience for all guests.
3. City tour and restaurants bookings.
4. Monthly Concierge meeting.
5. Lost and found procedures.
6. Airport pickup/drop arrangements.
7. Product knowledge.
8. Team building.
9. Training Plan for team.
10. Handling guests request/complaints.
Intermediate 01 March 1984
CEC