Summary of Career

1. Customer Service

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2. Welcomes visitors by greeting them.

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3. Answered phone calls, greeted clients, and scheduled appointments.

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4. Directs visitors by maintaining employee and department directories; giving instructions.

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5. Maintains security by following procedures; monitoring logbook; issuing visitor badges.

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6. Obtain or send information or documents using a computer, mail, or a fax machine.

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7. Deal with and help resolve any customer complaints

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8. Take the extra mile to engage customers

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9. Keep records of customer interactions, process customer accounts and file documents

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10. Follow communication procedures, guidelines and policies

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