Summary of Career

1. Retail Risk professional with experience across Underwriting, Accounts-Receivables (Collections), SME Finance (Small & Medium Enterprises) and Retail Credit Policies. Recognized for organizational skills in customer relationship management, planning and achieving customer satisfaction while ensuring quality and service norms for business retention.

---

2. ? Meeting potential clients (Company representatives) for proposed listing of their company with the bank across multiple retail segments (To provide facilities to all the company employees).

---

3. ? Analyzing the company status and credit worthiness based on company visits, financial statements and independent research. ? Coordinating with multiple departments (Compliance, Corporate etc.) to obtain feedback wherever required.

---

4. ? Providing feedback to the Unit Head and recommending for approval of the assigned category for the respective companies. ? Managing day-to-day maintenance tasks and handling queries from Credit, Sales, Branches and Sourcing Channels in regards to the TML (Target Market List).

---

5. ? Maintaining all the new entries and changes on the finnone system for the entire bank (Maker profile). ? Assisting the Unit Head during policy reviews by assisting in competition scans, market research and rationalization in accordance with the central bank regulations.

---

6. ? Working closely with IT department on various new additions and innovative additions to the existing database for ease of reference and for increasing data accuracy. ? Handling all the data correction and validation tasks for the entire Target Market List on a daily basis.

---

7. ? Defining the criteria for data extraction as per the requirement of the senior management. ? Working on multiple projects relating to policy updates / changes on a timely basis.

---

8. ? Advised sourcing channels on over 300 potential employers for sourcing fresh business and provided contacts from independent research for increasing the overall booked business.

---

9. ? Created an online database of Salary Transfer Letters formats from banks most sourced employers thereby resulting in reduction of TAT for processing units. ? Established a process for sharing performance data of corporate clients of the bank with retail businesses and vice versa for better monitoring of overall client monitoring.

---

10. ? Proposed benchmarks and shared data for delisting of non performing employers resulting in reduced losses in approved employer segment. ? Managed the UAT for transfer of MS-Excel based database to the online system of the bank (Dubai Bank).

---