Summary of Career

1. Providing daily operational support and system administration for core network infrastructure

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2. Managing the complete SME network

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3. Ensure that SLA should not breach between the customers & channel partner

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4. Monitoring & Troubleshooting with performance related issue and arrange the resources for POC

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5. Writing up accurate technical documentation

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6. Ticket assessment & L2 support on operation work on daily basis

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7. Configuration of router [1800,1900, 2800 ,2900 series] & switches [catalyst 3750, 3850,2900]

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8. Monitor & troubleshoot the checkpoint Firewall R77.30 & Systrom Firewall ISG-660

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9. Handling the issues related to routing & switching

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10. Responsible for the compliance to meet ISO certification of the company

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