Experience as SYSTEM ENGINEER

• Employer

  Ganesh Internet Vision

• From

  05 June 2017

• To

  27 July 2018

• Detail

  • Updating incident details in ticketing tool (Manage Engine Service Desk) within SLA.
  • Managing Winnows2012severR2
  • Configure Microsoft Outlook 2007,2010 and email account.
  • Installing windows operating system.
  • Configuration and troubleshooting of network printer.
  • Installing software and maintenance of windows operating systems.
  • Reviewed and managed client (AD) backup data to ensure successful storage.
  • Managing WSU Server and Epo Server ,File Server.
  • Providing the folder access with special permissions in file server.
  • Backup.pst files in outlook.
  • Analyze user’s problem and take necessary action
  • Maintenance of firewall (Sonic Wall and FortiGate).
  • Configuration of Microsoft Office365.
  • Configuration of X lite.
  • Providing remote desktop support.
  • Assists in the roll out of new computer hardware systems.
  • Assists in the development, support, secure and maintenance of the computer network and electronic systems network infrastructure.
  • Assists in addressing internal inquiries and troubleshooting system problems with servers, workstations, printers, user accounts, firewall, switches, and websites.
  • Manages the reallocation of displaced computer systems including the format and reinstall of system software.