Experience as SUPPORT OFFICER

• Employer

  HSBC BANK

• From

  14 November 2016

• To

  31 December 2017

• Detail

  As a Support Officer with Bank, use to perform maintenance, transaction postings, debiting processing fee from
  customer account, process dealer payments on HUB/ SLS / HFE and to ensure that instructions are processed as
  per the service levels.
  • To deal with customer complaints/ queries received from both internal and external customers via Outlook
  • Knowledge of archiving of files and document.
  • To provide a high quality service to both internal and external customers, in line with business procedure and
  compliance guidelines.